MANILA – The Department of Social Welfare and Development (DSWD) received anew the highest approval rating based on a study by survey firm Pulse Asia.
“The sustained favorable survey result, once again, ascertains that the sectors being served by the Department are satisfied by the kind of service provided to them. The high approval rating also affirms that the programs and services of the DSWD continue to trickle down to the target beneficiaries,” DSWD said in its statement.
The results come despite criticism last year for the supposed slow distribution of various emergency subsidy programs.
DSWD Secretary Rolando Joselito Bautista was previously called for a Senate hearing to explain the PHP83-billion unspent funds of the office.
Bautista justified the concern saying it will be utilized for recovery programs for the most affected sectors by the pandemic in 2021.
Pulse Asia’s Ulat ng Bayan Nationwide Survey showed that the DSWD garnered a 78 percent approval rating.
It is the highest approval rating among the different government offices in the executive branch.
The survey fieldwork, which was conducted from Nov. 23 to Dec. 2, 2020, also indicated that DSWD obtained an 87-percent approval rating in Mindanao and an 81 percent approval rating in the Visayas.
In the January 2020 Ulat ng Bayan that was conducted on Dec. 3 to 8, 2019, DSWD received an 85-percent approval rating for its performance.
Pulse Asia said DSWD, along with the Department of Education (DepEd), were recognized as “top performers among government agencies included in the survey”. (PNA)