Cebu IT-BPM requests delay of return-to-site order

Cebu IT-BPM requests delay of return-to-site order

By Junex Doronio
March 16, 2022


A scene from inside a BPO center (Photo courtesy by Bloomberg)

CEBU CITY — Still reeling from the adverse effects of supertyphoon Odette, the Cebu IT-BPM Organization (Cib.O) has echoed the plea of other organizations to delay the return-to-site order (RTSO) for business process management (BPM) workers to at least three months.

Three months after supertyphoon Odette struck the island province of Cebu, Cib.O said most infrastructures such as power, telco services, homes / boarding houses, among others, have not been fully restored to date.

“We humbly request the Fiscal Incentives Review Board (FIRB) to grant the proposed extension of the return-to-site order to July 1, 2022, and to allow options for hybrid work arrangements as may be applicable to the IT-BPM industry and that the request is implemented at least in Cebu if it cannot be fully implemented nationwide,” said Cib.O’s industry resolution dated March 11, 2022.

It was gathered that on March 11 the Cib.O also sought the help of the Regional Inter-Agency Task Force for the Management of Emerging Infectious Diseases (RIATF), the Cebu City Emergency Operations Center (EOC), the Cebu Chamber of Commerce and Industry (CCCI), and the Office of the Presidential Assistant for the Visayas (OPAV) to convince the FIRB to grant the industry’s request.

“Cebu and much of the Visayas are still under Covid Alert Level 2, and even if fully downgraded to Alert Level 1, the industry may not be able to achieve the desired full operational capacity given the current telco and related infrastructure situation, among other factors that surround the industry’s ecosystem, such as but not limited to: public transport readiness especially during graveyard shifts as IT-BPM companies operate on a 24-hour basis; availability of enough boarding houses, and decent dwellings to accommodate the throngs of people coming back to work in Cebu,” the Cib.O further said in its resolution. (ai/mtvn)

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