Mas pinalakas pa ng Globe ang kampanya nito kontra sa mga banta ng cybersecurity sa pamamagitan ng pag-blacklist at pag-deactivate sa dumaraming bilang ng mga SIM na sangkot sa ilegal na gawain o operasyon.
Sa unang tatlong buwan ng taong 2024, na-blacklist ng Globe ang 36,549 na SIM mula sa ibang mga mobile carrier, mas mataas ng 62% kumpara sa 22,455 na naitala mula Enero hanggang Marso 2023..
Itinigil din ng Globe sa Q1 2024 ang serbisyo ng 841 na SIM mula sa sarili nitong network na pinagmumulan ng spam o scam SMS. Ang bilang na ito ay nagpapakita ng 30% na pagtaas taun-taon mula sa 647 na Globe SIM na na-deactivate noong Q1 2023.
“Walang lugar ang Globe para sa mga ganitong gawain gamit ang SIM, na banta sa seguridad ng network at nakakasira sa customer experience ng Globe users. Ang aming patuloy na pag-block sa mga ito ay nagpapakita ng aming matibay na paninindigan laban sa mga banta ng cybersecurity,” sabi ni Anton Bonifacio, ang Chief Information Security Officer ng Globe.
Ang mga kaso ng pag-abuso sa SIM ay natutukoy sa tulong ng mga monitoring systems ng Globe at mga report ng customer sa Stop Spam portal. Agaran ding dine-deactivate o binablacklist ng kumpanya ang mga naturang SIM para maprotektahan ang mga customer at mapanatili ang kalidad ng serbisyo.
Nakipagsanib-puwersa rin ang Globe sa iba pang mga telco, bangko, online retail platforms, at mga ahensya ng gobyerno para pigilan ang SIM-aided fraud.
Nananawagan din ang Globe sa mga gumagamit ng mobile phone na mag-ingat sa mga lumilitaw na taktika ng pandaraya na nangyayari sa labas ng mga network ng telco, tulad ng mga scam SMS na ipinapadala gamit ang mga over-the-top messaging app at spoofing.
Dahil sa panganib na dala ng mga SIM na ito sa personal at pinansyal na impormasyon, hinihikayat ng Globe ang mga customer na manatiling mapagmatyag. Huwag sagutin ang text at tawag, at iwasang i-click ang link sa mga SMS mula sa ‘di kilalang sender.
Para sa karagdagang impormasyon tungkol sa Globe, bisitahin ang https://www.globe.com.ph/.
Globe, the country’s mobile leader, has significantly ramped up its efforts to combat cyber threats by deactivating and blocking an increasing number of SIMs engaged in malicious activities.
In the first quarter of 2024 alone, the company blacklisted 36,549 SIMs from other networks, a 62% spike compared to the 22,455 competitor SIMs blocked during the same period last year.
The drastic year-on-year increase underscores Globe’s intensified campaign to identify and take down errant SIMs involved in SMS spam blasts, online fraud schemes, and other illicit activities.
Globe also deactivated 841 SIMs from its network in Q1 2024 after they were identified as potential sources of spam or scam SMS, or misuse. This figure marks a 30% year-on-year increase from the 647 Globe SIMs deactivated in Q1 2023.
“We have zero tolerance for abusive SIMs that undermine network security and compromise customer experience. Our accelerated deactivation efforts demonstrate our unwavering resolve to fight these cybersecurity threats head-on,” said Anton Bonifacio, Globe’s Chief Information Security Officer.
SIM abuse cases are detected through Globe’s monitoring systems and customer reports via its Stop Spam portal. The company promptly deactivates those SIMs to safeguard its customers and service quality.
Given the risk these SIMs pose to personal and financial information, Globe urges customers to remain alert. This includes steering clear of unfamiliar links, disregarding requests for personal details or one-time PINs, and promptly reporting any dubious messages via the Stop Spam portal.
The company’s offensive against compromised SIMs is part of its cybersecurity measures to detect and neutralize malicious SMS traffic more effectively. Globe has also partnered with other industry players including telcos, banks, online retail platforms, and concerned government agencies in threat intelligence sharing.
“Cybersecurity demands continuous effort and investment to stay ahead of emerging threats. Our intensified deactivation of rogue SIMs reaffirms our commitment to delivering a secure and anxiety-free experience for Globe customers,” said Bonifacio.
With a multi-pronged strategy of technological upgrades, industry collaboration, and customer education, Globe seeks to fortify its cybersecurity posture and maintain leadership in protecting consumers from spam, scams, and other cyber threats.
Globe works closely with stakeholders to battle fraud. It has partnered with government agencies, including the Philippine National Police Anti-Cybercrime Group (PNP ACG), to jointly clamp down on fraudsters. Collaboration with law enforcers has led to successful operations against cybercriminals.
Globe customers may support the campaign against fraud by exercising vigilance and reporting cases via Globe’s Stop Spam portal or the PNP ACG via 0968 867 4302.
Globe also calls on mobile phone users to be wary of emerging fraud tactics occurring outside telco networks, such as scam messages sent via over-the-top messaging apps and spoofing. There have been rising cases of scams sent via chat apps and spoofing, costing victims their hard-earned money.
To learn more about Globe, visit https://www.globe.com.ph/.
Asticom Technology Inc., the shared services arm of Globe, has unveiled its ambitious vision for a future deeply intertwined with the transformative power of Automation, Machine Learning, and Artificial Intelligence (AI) within the shared services and outsourcing landscape.
Mharicar Castillo-Reyes, Asticom President and CEO laid out the company’s forward-looking strategy and commitment to its customers using cutting-edge technologies.
“More than just tools, these advancements serve as sparks of change that enable us to revolutionize how we deliver services, increase our efficiency, and offer unmatched value to our customers, particularly as we aim to serve more businesses in the APAC market,” said Castillo-Reyes.
Innovation remains a cornerstone of Asticom’s strategy. The company is committed to contributing to the country’s economic recovery through strategic use of technology, focusing on streamlining processes and shifting towards more value-added activities.
“To fully leverage these new technologies, we’ve set specific goals, built a solid foundation, invested in the necessary tools, and aligned our operations with our business objectives. This strategy ensures we are well-equipped to tackle challenges and maximize the benefits from our digital transformation efforts,” she shared.
Castillo-Reyes added that Asticom is actively integrating AI and automation into its services. This includes data-driven recruitment in talent outsourcing and growth in areas such as Conversational AI, Financial Analysis AI, and AI for Code Development in business process outsourcing. In engineering outsourcing, the focus is on expanding AI-based energy management, workplace efficiency tools, occupancy sensors, and electric vehicle infrastructure.
The use of AI extends to gaining deeper customer insights, anticipating needs, and optimizing resource allocation. Asticom’s approach involves tailoring tech solutions to specific client needs across diverse industries, ensuring a personalized and effective service offering.
Central to Asticom’s vision is the empowerment of its workforce through AI and automation. These technologies are not seen merely as tools but as enablers that free staff from mundane tasks, allowing them to focus on strategic efforts and building deeper customer relationships. This approach underscores the belief that technology not only enhances business processes but also unlocks human potential.
“At Asticom, we truly believe that supporting and empowering our people is crucial for helping businesses achieve long-term growth and success,” Castillo-Reyes said. “Investing in our workforce is more than just a strategic move; it’s a core belief that promotes ongoing growth, not just in our company but across the industry landscape.”
Asticom is guided by a clear vision and purpose, ensuring that every technological advancement is rooted in enhancing the well-being and growth of individuals. By prioritizing people, the company is dedicated to creating a future where technological innovations are intertwined with human values, ultimately improving lives through seamless technology integration.
Serving over 200 clients, Asticom boasts a diverse service portfolio, including engineering support for industries such as telecom, renewable energy, and facilities management, talent outsourcing for both tech and non-tech roles, and flexible job opportunities via its NXT platform. Complementing these is a 4,000-strong, highly skilled workforce experienced in information technology, engineering, human resources, as well as sales and marketing.
To learn more about Asticom, visit https://asticom.com.ph.
Globe reiterates its push to remove lease fees for telco infrastructure in local property developments, citing the successful implementation of similar policies across countries in the Asia-Pacific such as Australia, Singapore, and Hong Kong.
The move aims to reduce operational costs for telecom companies, fostering a more competitive market and ultimately benefiting consumers with improved connectivity and services.
Australia’s approach requires property developers to organize and meet the costs of pit and pipe infrastructure, ensuring that services are ready when people move into new premises. This responsibility aligns with developers’ obligation to provide essential utilities for enhanced liveability.
Likewise, Singapore’s Code of Practice for Info-communication Facilities in Buildings (COPIF) mandates building owners and developers to provide space and access for telecom licensees, ensuring adequate telecom infrastructure without imposing additional costs.
Singapore’s policy ensures that both residential and commercial developments benefit from robust telecom services, contributing to the nation’s digital economy.
In Hong Kong, regulations also require building owners to provide telecom installation space and access, emphasizing mutual benefits for buildings and their tenants from shared mobile coverage. Such policies have significantly contributed to creating a resilient mobile telecom network across the city, supporting the growing demand for mobile services.
“The experiences of Australia, Singapore, and Hong Kong demonstrate that zero lease practices for telco infrastructure can lead to more efficient market operations and better consumer services. It will be an advantage for the Philippines to adopt similar policies, paving the way for enhanced digital connectivity and competitiveness in the region,” said Ernest Cu, Globe President and CEO.
Currently, real property developers and owners of buildings such as malls, office spaces, hotels and condos, charge telcos for installing in-building telco infrastructure to provide necessary connectivity within their own premises.
Globe believes such fees are unnecessary and that telco facilities must be treated the same as water and power, for which developers already provide necessary space without charging lease to service providers.
It supports the revision of the National Building Code to classify telcos’ in-building solutions (IBS) as necessary infrastructure for developments.
House Bill No. 900, filed by Tarlac 2nd District Rep. Christian Tell Yap, proposes an additional section that would classify “telecommunications facilities such as in-building solutions and fiber optic cabling for high capacity and high-speed requirements” as mandatory for “multi-dwelling buildings, commercial buildings, government and office buildings, public and private schools, and government and private hospitals.”
Meanwhile, House Bill No. 8534, filed by Albay 2nd District Rep. Joey Salceda, explicitly bars building owners and developers from imposing “any cost, expenses, charges or rent… for the provisioning of telecommunications services” in their respective properties.
Both bills are pending at the House Committee level.
Globe is committed to working with government stakeholders and the private sector to explore the implementation of zero-lease practices for telco infrastructure in the country. By aligning with practices proven successful in other Asia-Pacific countries, the Philippines can accelerate the expansion of its telecom infrastructure, benefiting businesses and consumers alike with improved access to digital services.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe has adopted cutting-edge technologies and innovative strategies to build a sustainable and highly efficient mobile and fixed network ecosystem, effectively minimizing energy use, operational costs, and environmental impact.
These initiatives are integral to Globe’s ambition of reaching Net Zero emissions by 2050, highlighting the company’s dedication to combating climate change.
“We’re thrilled to enhance our alliance with internal and external partners and adopt next-generation solutions. It’s a crucial move for our network’s green transformation aiming for net-zero emissions. This implementation will ensure significant energy cost savings while maintaining our commitment to excellent customer experience,” said Joel Agustin, SVP and Head of Network Planning and Engineering at Globe.
Globe’s multiple strategies not only aim to conserve power and energy but also guarantee peak network performance and seamless user experience. These solutions include:
- Advanced BTS Power-Saving Techniques: Globe has implemented intelligent power-saving strategies at its Base Transceiver Stations (BTS), including automatic shutdown during low-traffic periods and the adoption of advanced power-saving methods to optimize energy use without compromising network performance.
- AI/ML-Driven Energy Management: Utilizing Artificial Intelligence (AI) and Machine Learning (ML), Globe forecasts network usage and fine-tunes Power Amplifier operations, achieving a perfect balance between energy consumption and network efficiency.
- Modernization for Sustainability: Globe is at the forefront of replacing outdated hardware with next-generation, energy-efficient alternatives, marking a new era of environmental consciousness in the sector.
- Streamlining Resources: The company is enhancing its network’s agility and operational excellence by decommissioning inactive and obsolete equipment to cut down on redundant energy use.
- Data Analytics and Crowdsourcing: Globe employs data analytics and crowdsourcing to identify areas of optimization, reducing the need for physical drive tests while emphasizing its dedication to sustainable practices.
These initiatives not only showcase Globe’s leadership in the telecom industry but also its commitment to a greener, smarter future while guaranteeing optimal performance and uninterrupted service for its customers.
Globe’s holistic approach to sustainability and operational efficiency is a testament to its role as a pioneer in the industry’s shift towards more sustainable and advanced telecom landscapes.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe is elevating its roaming services to new heights by introducing value-packed offers that enrich travel experiences with exclusive perks and privileges extending beyond borders and telco connectivity.
Globe Roaming is offering free vouchers from top brands such as Klook, Agoda, Grab, and Alipay+ Rewards on GCash, which offer services most useful for travelers, covering hotel bookings, transportation as well as activities and attractions abroad.
These vouchers can be enjoyed by subscribing to Globe’s Roam Surf Longer Stay data roaming packs, which get more affordable the longer you use it.
Roamers who subscribe to Globe’s Roam Surf Longer Stay offers starting from Php999 can enjoy a range of coveted travel perks such as:
- 5% discount on Klook with a minimum spend of Php5,000
- P600 off Agoda hotel bookings with a minimum spend of Php10,000
- 15% off GrabCar rides up to a Php120 maximum discount to and from NAIA Terminals 1 and 3, Clark, Mactan, and Davao International Airports
- Alipay+ Rewards on the GCash app
| Postpaid and Platinum Promo | Vouchers | |
| Roam Surf 999 | GCash, Klook | |
| Roam Surf 1599 | GCash, Klook | |
| Roam Surf 2199 | GCash, Klook, Grab | |
| Roam Surf 3999 | GCash, Klook, Grab | |
| Roam Surf 5999 | GCash, Klook, Grab, Agoda | |
| Prepaid and TM Promo | Vouchers | |
| Roam Surf 999 | GCash, Klook | |
| Roam Surf 1599 | GCash, Klook, Grab | |
| Roam Surf 2199 | GCash, Klook, Grab, Agoda | |
*All applicable vouchers (except for GCash) will be made available to the customer via the GlobeOne app upon activation of the promo
Available in over 100 countries, Roam Surf Longer Stay is perfect for cross-country trips as only one subscription is needed. The promo allows users to enjoy seamless connectivity abroad without the hassle of renting cumbersome pocket WiFis or switching to local SIMs:
| BRAND | PROMO NAME | GBS | VALIDITY |
| Globe Postpaid, Prepaid, and TM | Roam Surf 999 | 3GB | 3 days (P333/day) |
| Roam Surf 1599 | 5GB | 5 days (P320/day) | |
| Roam Surf 2199 | 7GB | 7 days (P315/day) | |
| Globe Postpaid and Platinum | Roam Surf 3999 | 12GB | 15 days (P267/day) |
| Roam Surf 5999 | 20GB | 30 days (P200/day) |
“At Globe, we understand that roaming is a must-have for a smooth and rewarding trip, from creating amazing travel memories through sharing experiences online in real time to navigating and booking activities. We’re making international travels even more fun and rewarding by providing our customers greater value from their roaming subscriptions through these perks and freebies. Going beyond connectivity, we want Globe to be an all-around travel partner for our customers here and abroad,” said Paula Rivera-Castillo, Head of Globe International Business.
By weaving travel vouchers into its roaming plans, Globe transforms the international travel experience, ensuring that customers get more than what they’re paying for. Those who avail of applicable promos won’t just get one voucher, but enjoy multiple perks the higher the promo availed. These promo vouchers can be used in the Philippines and abroad as well.
Here are the steps to avail of the vouchers:
- Access GlobeOne app
- Click Buy Promos
- Once you select your Brand, click “More Promos Abroad” category to view all Roaming Promos
- Click any of Globe’s Roam Surf Longer Stay offers:
- Roam Surf 999
- Roam Surf 1599
- Roam Surf 2199
- Roam Surf 3999 (for Postpaid/Platinum only)
- Roam Surf 5999 (for Postpaid/Platinum only)
- Confirm payment
- Postpaid: Charge to Bill
- Prepaid and TM: Charge to Load, GCash, Credit/Debit Card, E-Wallet, or via Bank Transfer
- When promo subscription is completed and activated once you’re abroad, you will receive your vouchers via the Voucher Pocket on GlobeOne.
- Click the voucher to redeem the code.
From discounts on local attractions and accommodations to smoother airport transfers and on-the-go rewards, Globe has refined roaming to deliver unparalleled convenience and enriching benefits. This revamped service offers travelers affordable connectivity alongside perks that elevate their global adventures, promising peace of mind and unforgettable memories. Visit glbe.co/roam to discover more.
67% drop in blocked spam and scam SMS
74% decline in bank-related spam, scam texts
Mobile leader Globe reported a significant drop in the volume of spam and scam text messages blocked on its network in the first quarter of 2024 compared to the same period last year, a downtrend reflecting gains in the company’s stringent anti-spam measures.
The total number of blocked spam and scam SMS plunged from 1.1 billion in Q1 2023 to just 362.8 million in Q1 2024, a remarkable 67% year-on-year decline. Bank-related spam and scam messages, which often attempt to lure victims into revealing sensitive financial information, also saw a steep 74% drop from 4.07 million in Q1 2023 to 1.04 million in the recent quarter.
At the same time, the number of customer-reported scam SMS received via Globe’s Stop Spam portal declined 44% year-over-year, from 610 in Q1 2023 to 342 in Q1 2024 – a positive sign that fewer customers are being successfully targeted.
“We are pleased to see our intensified anti-spam initiatives finally turning the tide against unscrupulous individuals and syndicates who bombard our customers with fraudulent messaging,” said Anton Bonifacio, Chief Information Security Officer at Globe. “The adoption of stringent filtering, along with other measures, has clearly borne fruit in dramatically reducing the volume of spam and scam SMS.”
Globe stepped up its fight against spam by enacting rigorous filtering measures, including blocking peer-to-peer SMS containing links and restricting application-to-peer SMS with links. These actions have been essential in lowering the volume of unwanted communications and ensuring message authenticity.
Globe has invested over US$101.2 million in its cybersecurity efforts since 2015, including US$26 million to build up its defenses against fraud, messaging attacks, and voice call-related threats. This also covers the establishment and sustained upgrading of a state-of-the-art Security Operations Center (SOC), which operates ‘round the clock to manage, monitor, and protect the network and systems from potential risks.
The SIM Registration Act has also served as a deterrent, curtailing the ability of fraudsters to use SIMs anonymously for unlawful activities.
Fraudsters moving to other platforms
While celebrating this victory, Globe urged customers to remain vigilant as scammers are increasingly migrating to other channels beyond the reach of telco. These include over-the-top messaging apps and caller ID spoofing tactics designed to bypass mobile carrier networks.
Mobile phone users continue to report receiving unwanted SMS with dubious job and prize offers. Meanwhile, there has also been an increase in cases of spoofing, where fraudsters use international mobile subscriber identity (IMSI) catcher, or a fake cell tower or base station, to send malicious SMS to mobile phone users in the guise of legitimate sender IDs.
“The fight against spam is far from over. Even as we gain ground in suppressing illegitimate SMS, cybercriminals are pivoting to new fronts outside our scope. We urge our customers to stay alert, verify suspicious messages, and immediately report any scam attempts through our Stop Spam portal,” Bonifacio said.
As Globe continues to innovate and refine its anti-spam measures, the company remains committed to safeguarding its customers from pervasive threats and ensuring that its network remains a safe communication platform.
To learn more about Globe, visit www.globe.com.ph.
Globe has bagged the prestigious ESG Initiative of the Year Award for the Philippines at the Asian Telecom Awards 2024, highlighting the company’s steadfast commitment to integrating Environmental, Social, and Governance (ESG) principles into its operations.
The Asian Telecom Awards recognizes telecommunications companies across the Asia Pacific for their contribution to progress and transformative innovation within the sector. By honoring pioneering spirits and visionary leadership, it emphasizes the role of telcos in reshaping the digital landscape, acknowledging their significant impact on technology and society.
Globe won the accolade for innovative strategies addressing the telco industry’s challenge of high energy consumption and its resulting Scope 2 greenhouse gas (GHG) emissions.
The digital solutions platform has spearheaded numerous decarbonization and energy efficiency initiatives. These efforts include transitioning eligible sites to renewable energy sources and updating network equipment and facilities to more energy-efficient solutions.
Globe also continues to modernize its network with more efficient equipment, including technologies that reduce energy consumption. This ensures high performance and reliability, providing customers with uninterrupted, energy-conscious connectivity.
“This recognition reaffirms Globe’s deep commitment to sustainability and our continuous pursuit of operational excellence. We are proud to lead the telecom industry in the Philippines, showcasing how innovation and exceptional service can go hand in hand with responsible operations and a commitment to a sustainable future,” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer at Globe.
In 2022, Globe surpassed its interim voluntary reduction target by achieving a 4.42% decrease in overall emissions as a result of its comprehensive energy management programs and strategic shift towards renewable energy.
Sustainability is a key pillar of Globe’s mission, as it works toward creating a “Globe of Good.” As a participant in the United Nations Global Compact, Globe adheres to the 10 Principles related to human rights, labor, environment, and anti-corruption.
Globe’s involvement in the UN-backed #RaceToZero global campaign further emphasizes its dedication to reducing GHG emissions by 50% by 2030, aiming for a zero-carbon world by 2050. It is also the country’s first Publicly-Listed Company committed to have its science-based targets validated by the Science Based Target Initiative (SBTi).
Globe invites stakeholders and the public to learn more about its sustainability initiatives by visiting its Sustainability website and Annual Integrated Report. For more information and updates, follow Globe on Facebook (@GlobeIcon), Instagram (@globe_icon), and LinkedIn (Globe Telecom), or contact via email at globeofgood@globe.com.ph.
Globe has partnered with top universities across the country to give students an opportunity to take part in a high-impact internship program that could kickstart their career after graduation.
Globe has established strategic alliances with academic institutions across the country for a high-impact internship program designed to endow students with industry-standard skills, ensuring their smooth transition into the rapidly changing job market.
Being committed to nurturing emerging talent, Globe is excited to serve as an immersion hub for young starters eager to gain experience in a tech-driven organization.
“By providing intensive training through internships, we aim to address the growing skills gap in the tech sector and familiarize students with the corporate environment. This program highlights Globe’s commitment to corporate social responsibility, connecting academic learning with professional practice,” said Raquel Prado, Globe’s Project Lead for University Partnerships.
Nelson Credo Jr., Globe Recruitment Account Manager, noted the dual benefits of the program.
“Through this initiative, we’re preparing the next generation of tech professionals with real-world, on-ground experiences beyond the four walls of the classroom. It’s a win-win for everyone involved,” he said.
To date, Globe has successfully integrated the Mapua Institute of Tech (MIT), Asia Pacific College (APC), National University, STI College and, most recently, Colegio de San Juan de Letran in Calamba, into its IT, Tech and Digital internship program.
For marketing internships, Globe has established partnerships with the Ateneo de Manila University (ADMU), De La Salle University (DLSU), Far Eastern University (FEU), and the University of Santo Tomas (UST).
Globe is also working on agreements with other state universities and colleges.
Since the partnership with academic institutions kicked off in the second quarter of 2023, over 200 students have completed the internship program, with 48 student interns currently participating.
Globe’s initiative opens doors to further collaborative ventures such as career talks and symposiums, designed to boost students’ preparedness for a technology-dominated professional environment.
From the academic side, Shainne Hostalero, Business Development and Linkages Office Director at National University, shared, “Our partnership with Globe is a testament to our commitment to future-proofing our students. By providing them with actual office and industrial experiences, we are enhancing their readiness for the corporate world and ensuring they have both the technical and soft skills to excel.”
Ferdie Dantes, STI ESG AVP for Academics, also stressed the significance of these collaborations.
“Working together with industry giants like Globe enables us to tailor our academic offerings to meet current industry demands, equipping our students to navigate the obstacles and seize the opportunities that lie ahead,” Dantes said.
Adalbert Alcaide Director, FEU’s Career and Placement Director, praised the initiative, saying, “This partnership with Globe is a strategic step towards enhancing educational experiences and fostering innovation. It’s about shaping a landscape where education and technology work hand in hand for the betterment of our students and society.”
Meanwhile, Dr. Floricon V. Encabo, Vice President for Academics and Research of Letran, said the Globe program helps bridge academic and on-ground learning for students, giving them holistic preparation for future work.
“We at Letran are excited about the program, which will help give our students practical experience on the integration of emerging technologies, including AI and machine learning, aligned with our curriculum,” said Encabo.
Globe’s internship program showcases its dedication to cultivating future professionals and enhancing collaboration between academia and the industry. It positions Globe as a preferred employer for emerging talent, significantly enriching its pool of skilled individuals.
For more information about the internship program and how to apply, visit https://www.globe.com.ph/.
Blink and you’ll miss
Is your mobile phone being spoofed? There are signs, and you have just seconds to spot them.
Recents months have seen the rise of spoofing, a scamming method where fraudsters pretend to be your trusted brand and send you SMS geared towards collecting your sensitive information without your knowledge.
Spoofing uses a devious device called the International Mobile Subscriber Identity (IMSI) catcher or fake base station, which can be toted around or mounted in vehicles to mess with mobile users within a 2-kilometer radius. The IMSI catcher downgrades your signal to 2G via their faux network, allowing fraudsters to send you messages that look like legit messages from well-known brands, yet are anything but.
There are three dead giveaways to help you catch these spoofing attempts in the act. Be very attentive, as these occur in just a matter of seconds:
Your signal downgrades to 2G/EDGE
Did your phone just go retro to 2G/EDGE? If you find yourself stepping back in time to the 2G or EDGE network in a spot where you are usually cruising on 4G/LTE, alarm bells should ring. That is a classic sign an IMSI catcher might be lurking around. In case you receive an unsolicited message right after you notice the signal downgrade, be wary.
You receive a message from a known sender ID with suspicious offers and garbled links
Did you get a message from a legitimate-looking sender ID with a suspicious offer, such as an enticing prize or a worrying warning with a garbled link? Fraudsters have been mimicking sender IDs of popular brands such as Globe and banking institutions to send spoofed SMS. These usually contain links with misspelled or broken up company names (example: www.gl0be.ph or www.glo.be.ph), which lead to pages that will illegally collect your data. Remember that Globe will never send clickable links in its official customer SMS advisories.
You suddenly lose access to mobile data
As spoofing operates in 2G, you will lose access to the internet and other data services once targeted. If you cannot access your data services out of the blue and start getting weird or sketchy SMS messages, it’s time to get suspicious. This could very well be a spoofing strike.
Keep in mind that spoofed messages evade Globe’s spam filters by circumventing its secure network. Globe urges you to be vigilant and protect yourself by refraining from engaging with these messages and clicking on any links.
Globe continues to step up efforts against fraud, taking several measures to protect its customers. These include deploying network probes to uncover IMSI catchers and fake base stations, and blocking SMS with dangerous URLs.
Globe also counts on you to be its lookout. Report any suspicious message to the #StopSpam portal. Be vigilant and scrutinize messages requesting personal info or urging action.
“Keeping up our defenses against these scammers is a team effort, and you, our customers, are a key player. Your awareness and caution are the ace up our sleeve. We’re here to keep you safe and clued in, but we need your help in protecting yourself as scammers continue to find new ways to dupe you,” said Anton Bonifacio, Globe Chief Information and Security Officer.
For more details on how Globe is battling spoofing and other scams, drop by https://www.globe.com.ph/.
Globe has partnered with leading life insurer Singlife to make protection virtually free for Filipino families, offering a health insurance plan for just 5 Globe Rewards points.
Globe customers can get Singlife’s comprehensive 3-in-1 Protection Plan by redeeming just 5 Globe Rewards points until April 15, 2024.
This insurance coverage provides up to P250,000 for COVID-19, dengue, and accidental medical costs.
The 3-in-1 plan covers the policyholder plus their immediate family with benefits such as hospital cash allowances, disability payouts, medical reimbursements, and more. This coverage is on top of a policyholder’s PhilHealth and existing HMO coverage.
“At Globe, we are committed to using our digital capabilities to create wonderful experiences that uplift the lives of Filipinos,” said Jerome Patalud, Head of Globe Rewards. “By allowing customers to redeem this health insurance using their Rewards points, we’re removing major barriers to healthcare protection for entire households.”
Customers can effortlessly secure peace of mind for health emergencies by enrolling through the GlobeOne app and simply redeeming the offer using their Globe Rewards points, without any cashout or tedious paperwork.
“We recognize the difficulty of preparing for life’s uncertainties and are committed to alleviating these challenges,” said Sherie Ng, Co-founder and Executive Director of Singlife Philippines. “Through this partnership, we’re able to advance our goal of providing flexible insurance solutions that support Filipino families through unpredictable times.”
Partnering with Singlife exemplifies Globe’s customer-centric approach of leveraging digital solutions to create value and convenience. By capitalizing on its Rewards program, Globe is bringing a high-value insurance product within reach like never before.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe has called on real property developers to support its push for inclusive connectivity and remove lease fees on in-building telco facilities, giving connectivity services equal footing with basic utilities such as water and electricity.
Ernest Cu, Globe President and CEO, cited how essential connectivity is in daily life, with extensive use in business, education and leisure. Yet unregulated installation costs in buildings and establishments have become burdensome for service providers.
“When a developer starts building, they practically beg for power and water. Meanwhile, for us, we want to connect them but they say “pay first.” They actually put all the power facilities in the building to allow their tenants to connect. They don’t charge the water company for every faucet. Yet they want to charge us for every antenna we need to install,” said Cu at Globe’s R.I.S.E. 3.0 event, which gathered government partners and stakeholders for a united push for digital inclusion.
He shared how one developer wanted to charge a 300% increase in lease rates for telco facilities just as the pandemic was easing, apparently to cut losses.
Globe has been working with building owners and developers to push for its to remove lease fees for in-building solutions, recently scoring a win with a top hotel in Pasay City.
Following successful negotiations, the hotel agreed to remove charges for IBS and retained only its charges for outdoor connectivity facilities, cutting lease charges by 96.18%.
Cu commended building owners and developers that understand the importance of connectivity and include necessary facilities right from the planning stage of developments.
“It’s very refreshing to see visionaries like Vic (Consunji), who understands how important connectivity is and makes it available from the get-go. Why wait for people to apply for connectivity once they move in if they’re gonna do it anyway?”
For Consunji, having built-in connectivity in his developments just makes sense.
“The irony here is that we want to raise awareness about connectivity so that we can take it for granted. Everything that is important, we take it for granted. We don’t worry about how we get water, power, how roads are built. Everything that is important, we actually want to take for granted. We want to raise awareness to a point that we can forget about it,” said Consuji, President and CEO of the Victor Consunji Development Corp.
Buds Wenceslao, CEO of D.M. Wenceslao and Associates Inc., likened connectivity to being part of the canvas of a builder’s artwork, such as a township or commercial development.
“As real estate developers, we view our product creation as akin to painting a masterpiece, with connectivity and digital infrastructure serving as essential components of the canvas. Telco connectivity is not a luxury but a utility integral to our development plans,” said Wenceslao.
For Cu, it’s all about stakeholders working together to provide inclusive connectivity.
“Let’s all work together to provide equitable connectivity across the country. The telcos cannot do it alone. We are very large facilities but we have over a hundred million people to connect. The government is doing its share, alleviating requirements and permits and giving incentives. We need members of the private sector who are very much interested in furthering the connectivity agenda. It’s only by working together that we can come up to speed with other countries out there that are truly digital,” he said.
To know more about Globe’s initiatives to expand connectivity, go to https://www.globe.com.ph/.
The Globe Group has achieved an 18% year-on-year growth in its non-telco revenues, climbing to PHP4.9 billion in 2023 from PHP4.2 billion in 2022, as it continues to deliver an expanding menu of life-enabling digital solutions.
Through an expansive ecosystem of products and services spanning financial technology, virtual healthcare, e-commerce, business outsourcing, adtech, edutech, investments, and entertainment, Globe has cemented its position as a catalyst for change in the local digital landscape.
In addition to revenue growth, Globe’s joint ventures and affiliates increasingly contribute to the company’s bottom line. Their net share in equity gains surged by an impressive 86% year-on-year, amounting to PHP2.6 billion.
Globe’s share in Mynt’s earnings alone reached PHP2.4 billion in 2023, representing a staggering 193% increase from the previous year. It placed Mynt’s contribution to Globe’s net income before tax at 7.3%.
The sustained success and expansion of digital services, such as Mynt’s GCash, STT GDC Philippines data center projects, and Gogoro Philippines’ introduction of electric mobility and battery-swapping technology in Metro Manila, highlight Globe’s strategic focus on diversification and innovation. Despite the deconsolidation of ECPay[1] following its sale to Mynt, Globe’s consolidated revenues still saw a 3% growth, demonstrating the robustness of its non-telco revenue streams.
Globe’s record-high consolidated fourth quarter revenue of PHP41.3 billion, culminating in a full-year revenue of PHP162.3 billion, shows the company’s resilience and strategic agility in a challenging economic environment. The growth in mobile and corporate data services, paired with significant contributions from non-telco services, has propelled Globe to new heights of success.
“We build products and services to alleviate the burden of daily life in the Philippines. And that is something that the Globe Group will continue to do— leverage what we have in terms of assets and capabilities to build new businesses. So watch out for us in 2024. More and more offers are coming your way,” said Ernest Cu, Globe Group’s President and CEO.
With a forward-looking approach and a dedication to addressing the needs of Filipinos, Globe is set to continue its trajectory of growth and innovation in the years to come.
To learn more about Globe, visit www.globe.com.ph.
[1]The deal is currently undergoing thorough reviews. Completion is expected upon receipt of approvals from the relevant regulatory bodies and satisfaction of closing conditions.
Globe, a leading Mobile provider in the Philippines, ushers in a new era of sustainable digital connectivity with the rollout of its local prepaid eSIM.
The Globe Prepaid local eSIM focuses on convenience, eco-friendliness, and streamlined digital experiences, including a first-of-its-kind eSIM compatibility check to ensure customers’ devices are ready for the technology.
For only PHP99, the Globe Prepaid local eSIM not only facilitates a more convenient and efficient communication experience but also promotes an eco-conscious lifestyle by reducing reliance on physical SIMs, and completely eliminating the use of plastic and carded distribution of eSIMs.
The Globe Prepaid local eSIM caters to both iOS and Android device users, exclusively accessible through the GlobeOne app. This platform ensures a smooth and straightforward experience, allowing customers to download and install their eSIM right after purchase, doing away with physical SIM delivery.
The eSIM is easy to activate. iOS users can scan the QR code provided in their email using their phone’s camera or add the eSIM under “Cellular Plans” in their phone’s settings. Android users can scan the QR code through the “SIM Card Manager” in their phone’s settings. All subscribers are required to register their eSIM via the GlobeOne app.
Subscribers can also manage multiple profiles using different mobile numbers on a single device, enabling them to effortlessly switch lines for various purposes such as after-office activities, travel, or any other aspect of their lifestyle.
“Our transition to eSIM technology plays a pivotal role in our digital-first strategy, greatly reducing our ecological footprint while offering customers a seamless way to embrace digital connectivity,” said Eric Tanbauco, Globe’s Vice President of Mobile Prepaid Business.
The Globe Prepaid Local eSIM is exclusive to new Globe Prepaid mobile numbers. Globe is dedicated to enhancing its offerings and plans to enable the conversion of existing prepaid physical SIMs to eSIMs in the future.
To purchase a Globe Prepaid local eSIM, download the GlobeOne app and join Globe Prepaid in moving towards a more sustainable and digitally connected future.
To learn more about the Globe Prepaid Local eSIM, visit https://www.globe.com.ph/apps-content/globeone#gref.
Globe, a leading digital solutions platform, welcomes the recent initiative by the Intellectual Property Office of the Philippines (IPOPHL) to address the proliferation of illegal streaming devices in the market.
IPOPHL Director General Rowel Barba recently said it was working with the National Telecommunications Commission to see how to enforce a local crackdown on illegal streaming devices, also called blackboxes, in the absence of a law governing this crime.
This follows a campaign initiated by United States authorities against these illegal devices, which allow users to access copyrighted content illegally through a one-time payment. Similar to piracy, this illicit activity poses a significant threat to content creators and distributors.
“We commend IPOPHL for taking proactive steps to crack down on illegal streaming devices. As a company committed to promoting innovation and creativity, we fully support efforts to protect intellectual property rights and combat digital piracy. By working together with regulatory authorities, we can safeguard the interests of content creators and ensure a fair and competitive digital environment,” said Yoly Crisanto, Globe Group Chief Sustainability and Corporate Communications Officer.
Globe has been pushing for stronger intellectual property protection in the Philippines, supporting legislation that seeks to amend the 26-year-old Intellectual Property Code to allow site blocking.
Albay 2nd District Rep. Joey Salceda’s House Bill No. 7600, which seeks this amendment, has been passed by the House of Representatives, while counterpart bills in the Senate, introduced Senators Jinggoy Estrada and Ramon “Bong” Revilla Jr., both actors, are pending.
Globe has been at the forefront of the fight against digital piracy through its PlayItRight campaign, which aims to educate the public about the importance of consuming content from legitimate sources and respecting intellectual property rights. The campaign emphasizes the negative impact of piracy on the creative industry, including job and revenue loss among creatives.
The creative industry contributed P1.6 trillion to the country’s Gross Domestic Product (GDP) in 2022, or about 7.3% of the total, according to the Philippine Statistics Authority. This was already lower than the 7.5 percent reported in 2018, primarily due to piracy.
“We urge consumers to be aware of the risks associated with illegal streaming devices and to support legitimate content providers. By choosing legal and licensed platforms, consumers can contribute to the growth of the creative industry and enjoy high-quality content in a sustainable manner,” said Crisanto.
Globe reaffirms its commitment to promoting a culture of respect for intellectual property rights and looks forward to continued collaboration with IPOPHL and other relevant stakeholders in addressing digital piracy issues in the Philippines.
For more information, visit www.globe.com.ph.
Globe is offering free connectivity support, including roaming call, text and data services, to Filipinos in Taiwan following the 7.2 magnitude earthquake that struck Wednesday morning.
To help them get in touch with loved ones or make emergency calls, Globe postpaid and prepaid customers and TM users currently using roaming services in Taiwan will get free 15 minutes of incoming and outgoing calls, 15 texts to all networks, and 1GB data (whichever service is currently available) good for 7 days at no extra cost.
To avail of the free roaming service, Globe and TM customers only need to connect to Globe’s roaming partners Taiwan Mobile and Chunghwa Telecom. The free roaming service offer requires no registration and will be automatically provided to Globe users. A confirmation message will be sent to customers advising them that the free roaming offer is ready for use.
“Tens and thousands of Filipinos work and live in Taiwan, with thousands more going on a visit annually. We hope that through this immediate connectivity support, we can help our customers there contact their loved ones and cope in the aftermath of this temblor,” said Paula Rivera-Castillo, Head of Globe International Business.
To avail of free roaming services, Globe and TM customers in Taiwan can follow the following steps:
To make a call, dial “+” plus country code, area code and telephone number (ex. +63773101212) or dial “+” plus country code and mobile number (ex. +639171234567).
To send a text, type “+” plus country code and mobile number (ex. +639171234567).
To use the free 1GB data allocation, turn on mobile data and data roaming and set the network connection to 3G or LTE. Postpaid customers are encouraged to only turn on their mobile data and data roaming once they have received the activation message.
The quake struck 18 kilometers of Taiwan’s Hualien City early morning Wednesday, the strongest in 25 years, according to news reports. It toppled buildings, leaving people trapped, and triggered landslides and tsunami warnings in Japan and the Philippines. At 10:33 a.m., the Philippines’ seismology agency canceled the warning.
For more information on Globe’s Roaming services, visit www.globe.com.ph/international/roaming.
Globe’s commitment to narrowing the digital divide was recognized in the latest World Benchmarking Alliance (WBA) case study.
WBA’s recent report “The Role of Benchmarking in Improving the Inclusion of Women and Girls in Tech” highlights the importance of benchmarking in the tech industry to advance action towards attaining the Sustainable Development Goals. It details the alliance’s efforts through the Digital Inclusion Benchmark (DIB), providing insights into actual behavioral changes by companies, and outlining the impact and influence of WBA in driving these developments.
“We understand the transformative power of technology in empowering people to thrive in the digital world. Hence, global benchmarks allow Globe to see areas for improvement in its strategies, programs, and disclosure to accelerate progress towards its sustainability commitments” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer of the Globe Group.
Globe has been continuously increasing transparency and improving its sustainable business practices to align with global frameworks and standardized benchmarking exercises. It uses benchmarks such as the Digital Inclusion Benchmark as a guide to enhance performance in supporting the United Nations Sustainable Development Goals (SDGs).
In the report, Globe was cited for its efforts in advancing cybersecurity, data privacy, child online safety, and digital literacy for its customers.
WBA found that Globe, along with three other companies assessed in three iterations of the study– 2020, 2021 and 2023– “have progressively improved in the area of digital inclusion of women and girls.”
It said interviewees from the companies that earned their respective citations “improved business practices and changes in behavior influenced due to the DIB.”
“These changes will contribute to improved business practices in gender digital inclusion in the upcoming years. Bridging the digital gender divide issues is increasingly becoming an important theme for different departments within the companies and is a successful outcome of the DIB,” the WBA said.
“This includes increased disclosure of the number of women in technical roles across the tech industry, creating more granular KPIs, increased reporting on key topics and processes, developing more social initiatives targeting women and girls, and implementing educational workshops.”
Globe’s efforts extend beyond internal policies to encompass collaborations with stakeholders, including government, non-government organizations, and communities. This is necessary for building a more inclusive digital ecosystem where the benefits of technology are accessible to all, regardless of gender.
WBA is an organization that develops benchmarks to act as a catalyst for businesses to measure and improve performance towards achieving the Sustainable Development Goals. It released this case study to illustrate the transformative role of benchmarking in driving corporate responsibility and social change in the tech industry. Globe’s exemplary practices set a standard for other tech companies striving for a positive societal impact.
As the tech industry continues to evolve, the inclusion of women and girls remains a critical area for development. Globe continues to strive to make technology as a tool for empowerment and equality for all.
KodeGo, the online tech bootcamp of Globe’s 917Ventures, saw an increasing number of female graduates for their website development course from 82 in 2022 to 285 in 2023. Females also comprised 66% of graduates in 2023 for the General Virtual Assistant course which enhances their employability prospects in digital jobs.
To learn more about Globe, visit www.globe.com.ph.
Globe once again earned recognition as the foremost environmentally-sustainable network, being cited by Filipino Consumers as the Most Sustainable Brand in this year’s Consumer Choice Awards Philippines: Mobile Network Survey by Standard Insights. This marks the second time it won the prestigious accolade, among other Philippine telcos.
The recognition comes from an independent research conducted by Standard Insights, a consumer intelligence company that leverages AI-powered algorithms and the latest ad-tech systems to gauge people’s perceptions across various industries.
The study, conducted online in January 2024, surveyed Filipino mobile subscribers to identify the most popular brands across different categories for the Standard Insights 2024 Consumer Choice Awards. Globe emerged as the top choice in the Most Sustainable Brand category, with 39.8% of the total votes. Last year, it was also named the Most Sustainability-Driven Network in the Philippines by consumers.
The findings reveal that Globe’s commitment to environmental sustainability resonated across the various demographics of Filipino consumers. Notably, Globe was the preferred choice in all locations nationwide within the category, signifying widespread acceptance and approval.
“We are honored to be cited as the Most Sustainable Brand for the second year in a row, an accolade bestowed by the Filipino consumers themselves. This recognition reaffirms our commitment to sustainability and our dedication to achieving positive societal impact. Although the task ahead is huge, we remain steadfast in our efforts to enhance and expand our initiatives, inviting more partners, including our valued customers, to join us on this journey,” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer at Globe Group.
The award serves as an affirmation of Globe’s dedication to environmental sustainability, for which it has scored wins in 2023.
Globe has consistently maintained its CDP (formerly Carbon Disclosure Project) score of “B” for three consecutive years, the highest among Philippine telcos in 2023. This places Globe in the CDP Management band, a distinction earned by demonstrating a strong commitment to environmental management. CDP is the global gold standard in environmental reporting.
Recently, the company also made history by becoming the first publicly listed company in the Philippines to get the Science Based Targets initiative’s (SBTi) verification of its near-term and net-zero science-based greenhouse gas (GHG) emission reduction targets.
In terms of operationalizing sustainability, Globe has transitioned 27 high-energy utilization facilities to renewable energy and is actively exploring the integration of solar hybrid gensets and onsite solar panels across its various sites and facilities. The company has also deployed over 9,000 green network solutions, incorporating cleaner fuels, energy-efficient cooling, and batteries, as well as intelligent monitoring systems that enhance efficiency in energy usage and maintenance.
Beyond its operations, Globe is actively engaging with its supply chain to promote sustainability. This includes enhancing policies to encourage vendors towards sustainable practices and launching the Sustainable Supply Chain Academy to instill important environmental, social, and governance principles and practices within its vendors’ business priorities.
These are just some of the wins through which Globe has reinforced its leadership in environmental sustainability in the Philippine telco sector. Globe remains committed to engaging more stakeholders and championing practices that will take sustainability forward.
To learn more about Globe’s sustainability initiatives, visit https://www.globe.com.ph/about-us/sustainability.
Employees in Globe’s headquarters in Taguig City and regional offices took part in Employee Appreciation Week, sending thank you notes to colleagues and also expressing appreciation to themselves.
Globe employees recently came together to create a #Better&Kinder workplace as the company held Employee Appreciation Week, which sought to foster a healthy work environment where appreciation, recognition, and positivity abound.
Through the initiative, Globe employees were encouraged to express gratitude and acknowledgment to co-workers, and also appreciate oneself. It kicked off with Globe’s Group Heads sending heartfelt thank you letters to their teams, creating a ripple effect across the organization. These letters were cascaded by management committee members and middle managers, ensuring that every Ka-Globe felt valued and appreciated.
Adding a personal touch, employees were encouraged to send Thank You ecards to their colleagues through bot broadcasts, cultivating a sense of community and belonging.
Another highlight of the celebration was the installation of Affirmation Mirrors at the lobby of The Globe Tower, the company’s headquarters. These mirrors were adorned with pre-written affirmation messages, encouraging employees to embrace self-love and positivity.
Employees also had the chance to pen their own positive statements, adding a unique and personal dimension to the experience. This effort, highlighted by the hashtags #CelebrateYou and #BetterAndKinder, acted as a powerful reminder of the role self-affirmation plays in creating a supportive workplace culture.
Extending the spirit of kindness beyond its headquarters, Globe introduced the Kindness Board in Globe Stores and various offices, where employees shared positive messages and uplifted one another. This initiative is inspired by the concept of “Take What You Need, Give What You Can,” commonly found in kindergarten schools.
Address Ka-Globe, Ernest Cu, Globe President and CEO, said: “A Heartfelt message may only take a minute to create, but its impact can be profound. Let us work together to create a culture of gratitude within our organization and recognize all the contributions of our Ka-Globe who made 2023 a successful year for the group.”
“Witnessing our Ka-Globe unite, exchanging moments of gratitude and kindness, perfectly captures the essence of our company’s values. We are convinced that nurturing a culture of appreciation sets the foundation for a workplace that is not only more positive and productive but also deeply fulfilling,” said Renato Jiao, Head of Human Resources at Globe.
Arvin Faustino, a recent addition to Globe’s Finance and Administration team, said working in Globe “feels like family to me.”
“I recently celebrated my first year in Globe and it has been a very wonderful year, nothing but gratitude and thankfulness to be part of this organization, being able to work with people who treat you like a family and being around teammates who always demonstrate positive attitude and appreciation even to the smallest things that we can contribute. I am truly proud to be a ka-Globe,” he shared.
Her supervisor’s appreciation came in the form of a home-cooked meal for Ghema Tuangco, also from Finance.
“Our immediate supervisor cooked homemade food for the team, putting in time and effort to prepare it for everyone,” she said.
Dep De Pasion, Employee Engagement Manager at Globe, was among employees who felt the impact of the activity, grateful for his manager’s letter during Employee Appreciation Week.
“It came at the right time when I was feeling very down and overwhelmed,” he said.
For Francis Mendoza of Globe’s Channel Management Group, the activity showed just how much Globe values its employees.
“Seeing the affirmation mirrors and kindness board in the lobby reminded me to always be kind and show appreciation to everyone,” Mendoza said.
By putting its people at the heart of its operations, Globe continues to lead by example, showing that a culture of appreciation is key to achieving organizational success and employee satisfaction. This has brought Globe multiple local and international awards, including being named among the best companies to work for in Asia.
To learn more about Globe, visit www.globe.com.ph.
Globe continues to cement its position as the undisputed leader in the Philippine mobile industry, logging a 54.7% mobile revenue market share as of the end of 2023. This sustains Globe’s majority revenue market share (RMS) for seven consecutive years.
RMS is widely considered the true measure of competitive market leadership in the telecom industry as it reflects actual consumer spending and accounts for all mobile revenue streams: voice, SMS, and mobile data services.
Globe has maintained an RMS ranging from 51.8% in the fourth quarter of 2016 to 54.9% by the third quarter of 2023, peaking at 56.8% in the first quarter of 2019.
The company’s mobile revenues soared to a record ₱112.4 billion in 2023, up 5% from the previous year, driven by its data-centric and value-packed offers catering to evolving customer preferences.
“Staying number one in mobile RMS is always a tough challenge in a highly competitive market like the Philippines, but Globe has maintained its edge through superior network performance, digital innovation, and customer focus. We are intent on staying on top through sharpening our differentiation from competition: an inimitable ecosystem of digital services that only Globe can offer. With this kind of an approach, the customer always wins. And that’s most important for us.,” said Darius Delgado, Vice President and Head of Globe’s Consumer Mobile Business.
Globe’s enduring leadership in mobile RMS validates its consistent strategy of investing in superior data services and customized offerings that continue to enrich the customers’ digital lifestyles. This accomplishment is a testament to its ability to anticipate and meet the evolving needs of the Filipino consumer.
Moving forward, Globe aims to sustain its mobile market dominance by capitalizing on the consistently rising demand for mobile data, with its diverse and affordable data-centric offerings expected to keep the prepaid market robust.
To learn more about Globe, visit www.globe.com.ph.