By Liezelle Soriano
MANILA — The Bureau of Customs (BOC) issued a warning on Sunday (Dec 17) regarding “parcel scams” during the holiday season.
The BOC emphasized that the public should not trust text messages and calls claiming they have parcels awaiting processing at the agency.
According to the agency, scammers posing as BOC personnel or foreigners might request payment through personal bank accounts or money remittances to supposedly release held shipments.
The BOC clarified that customs duties and taxes should only be paid at their cashier or through authorized agent banks.
The BOC also advised individuals to check the Department of Trade and Industry (DTI) website to verify if a particular courier or forwarder is accredited.
Additionally, the agency recommended contacting the BOC to verify receipts, tracking numbers, and other documents.
(ai/mnm)