Asticom Technology Inc. (Asticom), Globe’s shared services company, has partnered with Ayala Healthcare Holdings, Inc. (AC Health) to support the global Working with Cancer initiative, promoting inclusivity and care for employees facing cancer.
Working with Cancer aims to combat the stigma of cancer in the workplace and create a culture of support for employees facing this life-threatening disease.
Being a leading shared services company in the country, Asticom has always prioritized employee care through wellness programs, preventive measures, and non-discrimination policies, aligning with the Working with Cancer mission.
It follows Globe in joining the initiative. In June this year, Globe became the first telco in the Philippines and Southeast Asia to participate in the global effort.
Asticom’s partnership with AC Health reinforces the company’s efforts to ensure that employees facing the dreaded illness are equipped with the resources they need to recover without fear of job loss or discrimination. The company offers employee care initiatives, including flexible work arrangements, mental health programs, and cancer treatment coverage.
“For almost a decade, Asticom has been driven by a clear purpose: to improve people’s lives. And at the heart of that mission is our people. They are the backbone of everything we do. We strive to provide support to our employees, especially in facing health challenges,” said Asticom President and CEO Mharicar Castillo-Reyes at the signing ceremony.
“Together with AC Health, we are setting the stage for a more compassionate and supportive workplace culture. By committing to the Working with Cancer pledge, we’re taking tangible steps to ensure our employees feel secure, especially when they need support the most,” she added.
AC Health President and CEO Paolo Borromeo commended Asticom’s dedication, emphasizing the shared responsibility of both organizations in transforming workplace cancer care and fostering a culture of support and compassion.
“Asticom joining the Working with Cancer pledge is a powerful testament to the growing commitment among companies to prioritize employee well-being. At AC Health, we are proud to support like-minded partners in creating workplaces that champion compassion and inclusivity, setting a benchmark for how organizations can offer more care for their employees,” he said.
Asticom’s commitment to providing exceptional care and support for its workforce not only prioritizes employee well-being but also sets a standard for the corporate community to emulate.
For more information on Asticom and its initiatives, visit https://asticom.com.ph/.
Asticom Technology Inc., a digital-first shared services and outsourcing provider, has partnered with AI Rudder, a global pioneer in voice AI technology, to reshape customer experiences across multiple industries in the country.
This strategic alliance aims to elevate customer service for Filipino businesses, offering efficient, personalized, and seamless customer interactions through the power of advanced AI solutions.
The partnership brings AI Rudder’s advanced voice AI technology into Asticom’s service portfolio, empowering businesses across banking, fintech, e-commerce, logistics, and more to accelerate digital transformation.
By streamlining routine customer interactions, the technology allows agents to focus on complex cases, while its natural language capabilities facilitate near-human, two-way conversations that set a new standard for customer engagement. This enables Asticom’s enterprise clients to reduce customer wait times, optimize workflows, and deliver consistently high-quality customer care.
“Our partnership with AI Rudder allows us to harness the transformative power of AI to redefine the customer experience, making it more efficient and more human simultaneously,” shared Mharicar Castillo-Reyes, President and CEO of Asticom. “This is all part of our vision to contribute to the country’s economic growth and support businesses in their journey towards digital transformation.”
“AI Rudder is thrilled to partner with Asticom, providing its customers with a digital-first shared services and outsourcing solution that harnesses AI Rudder’s customer-centric technology to revolutionize customer interactions. By sourcing top-tier talent and deploying AI-driven solutions for customer engagement, this collaboration aims to optimize operations, elevate customer experience, and transform customer service across various industries, including banking, fintech, e-commerce, and logistics,” shared AI Rudder Founder and CEO Teng Ren.
Both companies are united in their goal to drive innovation and empower businesses to deliver exceptional customer service that meets the evolving demands of today’s digital environment.
The collaboration also underscores Asticom’s commitment to strengthening Philippine industries and contributing to national economic growth. By leveraging AI Rudder’s technology, Asticom enhances its ability to support Filipino businesses in creating more responsive, accessible, and efficient customer service models.
For more information about Asticom’s innovative service offerings, visit http://www.asticom.com.ph. To explore AI Rudder’s AI-driven customer service solutions, visit http://www.airudder.com.