Qualcomm, in partnership with Amdocs, has announced a significant expansion of its RAN Automation platform, Edgewise, within Globe Telecom’s network. This includes Qualcomm’s cutting-edge AI-based Energy Efficiency Orchestration application, which has been operational nationwide in Globe for the past seven months and is powered by AWS Cloud infrastructure.
To date, Qualcomm’s Edgewise Energy Saving Solution has achieved an impressive 4.2% reduction in energy consumption. This outcome underscores the tangible benefits of Qualcomm’s advanced technology in delivering substantial environmental and operational gains for telecom operators like Globe.
This strategic move aims to empower Globe to maximize the energy efficiency of its existing RAN equipment, thereby minimizing carbon emissions, reducing operational expenditure (OPEX), and achieving optimal energy cost savings.
Qualcomm’s groundbreaking Edgewise Energy Efficiency application utilizes advanced AI and machine learning algorithms to intelligently orchestrate telecom operators’ existing RAN equipment. This enhances energy-saving activities dynamically at a cellular level while safeguarding an optimal user experience. A key advantage of this approach is its ability to address the complexities associated with evolving energy needs, maximizing energy-saving time windows, and adapting seamlessly to traffic fluctuations and network changes.
In line with Globe’s steadfast commitment to decarbonization and achieving net zero carbon emissions, the telecom giant has been actively exploring innovative solutions to amplify energy efficiency. The challenge has been to strike a delicate balance between reducing energy consumption and efficiently maintaining network quality. Globe, with its highly sophisticated network consisting of multiple layers and profiles, found Qualcomm’s Edgewise solution to be a game-changer. The adoption of this solution simplified operations significantly, offering a holistic, flexible, and customizable approach.
The project was implemented based on a saving share model, which drove continuous innovation and enhancement of the solution. This approach ensured that the solution was constantly refined and improved, leading to significant energy savings for Globe. By pushing the solution to its limits, both parties benefited from the increased efficiency and effectiveness of the Energy Savings Solution.
“Qualcomm’s AI-powered Energy Efficiency solution has enabled us to significantly reduce energy consumption across our RAN while maintaining optimal network performance for our customers. This collaboration is a testament to our dedication to sustainability and innovation in delivering superior network experience, as we aim for decarbonization and achieving net zero carbon emissions by 2050,” said Joel Agustin, Globe’s Head of Service Planning and Engineering.
“Qualcomm, with its AI-powered solutions, is partnering with telcos to maximize their network energy efficiency. The telco industry embraces AI and automation as important technologies for their energy-effective strategy, and Qualcomm, powered by Edgewise, is proud to be part of Globe’s journey to innovate and fulfill their green energy-saving strategy,” said ST Liew, Qualcomm.
To know more about Qualcomm, www.qualcomm.com. Learn more about Globe via www.globe.com.ph.
Globe is ramping up its sustainability strategy, having transitioned 20 of its major facilities to 100% renewable energy (RE), with three more slated to follow by the end of the year.
In 2023, the 20 facilities account for approximately 65 million kilowatt-hours of energy consumption, including 7.9 million kWh from The Globe Tower (TGT) alone, all sourced from renewable energy. This enabled Globe to avoid emitting approximately 42,000 metric tons of carbon dioxide into the atmosphere in the same year.
This transition was made possible through Globe’s strategic partnership with ACEN Renewable Energy Solutions (ACEN RES), the retail electricity supply arm of ACEN, an Ayala company.
As of 2024, Globe operates a total of 29 RE-powered sites and aims to expand this to nearly 70 within the next two years, demonstrating its dedication to sustainability and RE adoption.
“At Globe, sustainability along with risk management, is a core strategy to building business resilience. In the face of climate change, RE powers both good grid and off-grid, so reducing our carbon footprint and making our network more climate-adaptive could only bear value to us. Therefore, the adoption of these technologies clearly demonstrates that business growth and resilience go hand in hand,” said Ernest Cu, President and CEO of Globe.
He cited the need for a strong partner in Globe’s RE shift. Out of 29 Globe sites shifted to clean energy so far, 20 are supported by ACEN under medium-to-long-term engagements.
“Digitalization and sustainability are at the very core of the Ayala group. We are excited to harness these synergies with Globe and help empower the Filipino people in a sustainable manner,” said Eric Francia, President and CEO of ACEN.
The collaboration with ACEN RES, which started in 2019, is a key component of Globe’s sustainability strategy. ACEN RES has established a strong reputation for delivering sustainable and reliable energy solutions across the Philippines and the region.
In recognition of its commitment to sustainability, ACEN RES awarded Globe the Powered by Renewable Energy badge for having shifted to 100% RE supply. This was unveiled during a ceremony at The Globe Tower.
“Truly, it’s a milestone that we’ve achieved today. We are recognized by the leading renewable energy company in the Philippines as indeed making a major step towards sustainability. It is something that this management team has been very committed to, not only providing digital but providing it sustainably for the country,” said Cu.
Through its sustained focus on renewable energy and strong industry partnerships, Globe continues to solidify its role as a leader in environmental sustainability, positioning itself as a catalyst for positive change in the Philippine business landscape.
To learn more about Globe, visit https://www.globe.com.ph/.
Unite for Hapag this World Food Day. Globe and SMAC celebrate their joint effort that raised Php 14.93M to be donated to the Hapag Movement. IN PHOTO (L-R): Hapag Movement mobilization partners David Jo, Head of Partnerships, Communications and Reports, UN World Food Programme; Eduardo Jimenez, Vice Chairperson, World Vision Philippines; Jun Godornes, Director for Resource Development, World Vision Philippines; Cel Amores, Senior Director for Corporate Communications, Ayala Foundation; Yoly Crisanto, Chief Sustainability and Corporate Communications Officer, Globe; Kevin Hartigan Go, Chief Operating Officer, SMAC; and Yara Macalindong, VP for Sales and Marketing, SMAC.
Multi-year partnership contributes to uplifting Filipino lives
Reaffirming its commitment to addressing involuntary hunger, SMAC has donated Php 14.93 million to Globe’s Hapag Movement, marking a significant milestone in Globe’s drive to beat involuntary hunger and uplift communities across the country in time for World Food Day.
This is the largest single corporate donation to date for the Globe-led hunger alleviation program, which supports the supplemental feeding and livelihood training of 100,000 Filipino families.
The funds were raised in the second round of SMAC’s partnership with the Hapag Movement, focusing on SMAC kits sold and members’ points donation through eligible purchases from SM Store and other SM retail partners from December 2023 to January 2024. The donation will be distributed to key mobilization and program implementation partners of the Hapag Movement, among them the Ayala Foundation, Tzu Chi Foundation, the United Nations World Food Programme, and World Vision.
The Hapag Movement has provided meals to over 154,000 family members, with 2,784 heads of households receiving livelihood training. Impressively, 2,361 of these individuals have successfully continued running their small businesses, highlighting the program’s role in fostering sustainable community growth.
“We are deeply grateful to our partners for closely working with us on this life-changing initiative. Together, we are creating a meaningful shift in consumer behavior, where Filipino shoppers are inspired to consider not only their personal needs but also the collective well-being,” said Yaracel S. Macalindong, VP for Sales and Marketing, SMAC.
The growing success of the partnership also reflects the importance of corporate collaboration in addressing social issues.
“Our partnership with SMAC is a testament to the power of collective action. Seeing the impact of the Hapag Movement firsthand among families we have supported so far is truly inspiring. We are incredibly grateful for this substantial donation from SMAC, which will help us expand our reach and provide vital support to families whose lives we have yet to touch,” said Yoly Crisanto, Globe’s Chief Sustainability and Corporate Communications Officer.
has created valuable opportunities for our members to engage in meaningful contributions. It enables them to actively give back to their communities and make a lasting, positive impact on the lives of others. This collaboration empowers members to be part of something greater, fostering a sense of purpose and social responsibility,” said Kevin Hartigan-Go, Chief Operating Officer of Digital Advantage Corp (DAC).
“This partnership goes beyond seasonal efforts, providing sustainable support to families. By helping stave off involuntary hunger and enabling households to improve their livelihood, we’re building a foundation for lasting change. We are excited to continue this work and invite other organizations to collaborate with us so that together, we can make a difference,” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer at Globe.
Looking ahead to their third fundraising round in December, SMAC and the Hapag Movement are creating more opportunities for Filipino shoppers to transform their purchases into acts of kindness and community support.
SMAC’s first partnership with the Hapag Movement in 2022 raised Php 5.5 million, benefiting 55,000 individuals and counting. Year 2 received a boost from the participation of 13 different brands apart from SMAC: SM Appliance Center, SM Beauty, SM Fashion, The Body Shop, Crate & Barrel, ECCO, Forever 21, Kultura, Levi’s, Our Home, Simply Shoes, Sports Central, and Surplus. This alongside the doubled online engagement for last holiday’s campaign significantly increased the funds gathered for the cause.
Globe and SMAC encourage more companies to #UniteForHapag and work together to deliver impactful, long-term solutions for Filipino families in need, helping to create sustainable change that uplifts communities across the country. As it nears its multi-year target, the program will ramp up with expanded livelihood training initiatives and support for nutritious feeding in public schools through its partners to prevent child stunting.
Visit the Hapag Movement page on the Globe website to learn how to help.
Globe has successfully upgraded 450 cities and towns across the Philippines to fiber-optic technology, strengthening its commitment to providing top-tier connectivity to its wireline customers while promoting sustainability through energy-efficient, future-ready solutions.
The migration, which entails replacing copper cables with fiber, covers towns and cities in at least 60 provinces across the country.
Globe is close to completing its shift from outdated copper cables to modern fiber optics, designed to meet the growing demand for reliable broadband connectivity across all sectors. This upgrade ensures customers enjoy uninterrupted, high-speed internet, ideal for remote work, online learning, entertainment, and a range of digital activities.
Moreover, Globe’s shift to fiber is a vital part of its commitment to sustainability. Fiber-optic technology has a lower carbon footprint compared to traditional copper-based systems due to its reduced energy consumption.
By implementing this more efficient technology, Globe can transmit data faster over longer distances while consuming less energy, ultimately contributing to the company’s overall goal of reducing greenhouse gas emissions.
“This transformation enables us to better serve the growing digital needs of our customers while reducing energy consumption and environmental impact. As we continue to enhance connectivity across the country, Globe remains committed to delivering innovative solutions that drive both progress and sustainability,” said Abigail Cardino, Globe VP for Broadband Business
Preventing Cable Theft
Globe’s modernization from copper to fiber cable is expected to greatly reduce the risk of wire-cutting incidents plaguing copper-based networks.
Copper theft has caused widespread service interruptions and expensive repairs. With fiber, Globe hopes to address the problem while delivering faster, more stable internet to homes and businesses.
Unlike copper, fiber cable — made of glass or plastic — holds no scrap value and cannot be sold to junkshops. Those caught stealing internet cable lines, whether copper or fiber, face imprisonment of up to 5 years and fines of up to Php 100,000 Under Republic Act 10515 or the Anti-Cable Television and Cable Internet Tapping Act of 2013.
“Shifting to fiber enhances connectivity for our customers and protects our infrastructure from copper theft. Fiber’s lack of resale value discourages wire cutting and improves service reliability across these cities,” said Cardino.
Globe is calling on the public to be vigilant and support its campaign against cable theft. Incidents may be reported to the nearest barangay or police station.
Globe continues to lead the way in modernizing the Philippines’ digital infrastructure. With this completed migration, the company is well-positioned to support the country’s digital needs and future growth.
To learn more about Globe, visit www.globe.com.ph.
Globe, a staunch advocate for online safety, has started blocking non-photographic imagery (NPI) of child sexual abuse– those made using artificial intelligence, computer-generated imagery (CGI), animation, cartoon, drawings and other non-live methods– as it ramps up measures against malicious content.
From August 27 to September 27 this year, its first month of implementing this measure, the network blocked 343 URLs and 16 domains containing NPI flagged by its partner Internet Watch Foundation.
The IWF has been at the forefront of combating NPI, recognizing its potential to cause significant harm to viewers and its illegal status in many jurisdictions. On its website, the IWF said even accidental viewing of child sexual abuse material, even those made with CGI or cartoons, “can cause lasting damage for the person who stumbled upon it.”
“Globe is committed to creating a safer online environment for everyone, especially children,” said Anton Bonifacio, Globe’s Chief Information Security Officer and Chief AI Officer. “Our intensified efforts to block access to harmful content, including NPI, demonstrate our dedication to protecting children from online sexual exploitation.”
Globe’s initiative to block NPI is part of its long-standing sustainability campaign #MakeITSafePH, which aims to combat online child sexual abuse and exploitation. The company has invested over $2.7 million in advanced content filtering systems to detect and block illegal content.
In the first half of 2024 alone, Globe blocked access to 1,718 domains and 190,167 URLs related to child sexual abuse materials. The company also deactivated 2,726 domains linked to illegal gambling sites.
Globe’s efforts are in line with the Anti-Child Pornography Act of 2009 (Republic Act 9775), which mandates internet service providers (ISPs) to deploy technologies that prevent access to or transmission of child pornography.
To learn more about Globe’s online safety efforts, visit https://www.globe.com.ph/.
Globe continues to enhance its network infrastructure in Zamboanga City, unveiling four new towers and expanding 111 sites. This development supports the local agri-tech and tourism industries through reliable and fast connectivity.
With improved mobile and internet services, farmers can access agri-tech solutions to optimize their operations, while tourists can share their experiences in real time, boosting the city’s appeal as a travel destination.
Zamboanga del Sur, where Zamboanga City is located, boasts of highly fertile land, consistently yielding crops such as rice, corn, coconut, and rubber. The province is predominantly known for its agri-fishery industry, which employs the majority of its residents.
Tourism is another key industry in Zamboanga City, with attractions such as Pulacan Falls, Merloquet Falls, Puting Balas Sandbar, and Once Islas drawing visitors.
“Our investment in Zamboanga City reflects our commitment to empowering communities through technology. By enhancing connectivity, we aim to drive economic growth, support local industries, and improve quality of life for residents. We believe that digital transformation is key to unlocking the full potential of Zamboanga City and fostering a sustainable future,” said Joel Agustin, Globe SVP and Head of Service Planning and Engineering.
Globe’s network upgrades also contribute to disaster preparedness initiatives led by the Regional Disaster Risk Reduction and Management Council (RDRRMC)-9. Enhanced telecom infrastructure ensures continuous communication during emergencies, crucial for crisis management and public safety.
The infusion of connectivity also strengthens economic resilience, encourages innovation, and facilitates access to government services.
Globe’s continued investment in Zamboanga City’s network infrastructure underscores its dedication to bridging the digital divide and supporting the region’s economic and social development. With these new sites and upgrades, Globe is poised to play a pivotal role in the city’s journey towards a digitally empowered future.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe Business continues to educate and empower the Banking & Financial Services Industry (BFSI) through Mindhive Year 2: Innovation Bootcamp, a series of comprehensive sandboxing sessions designed to cultivate a digital mindset and elevate businesses to the next level.
In an industry that heavily relies on digital solutions as growth drivers, identifying the essential components to achieve innovation is paramount. Globe Business leverages its tech experts and industry leaders to provide FSIs with a competitive edge through valuable know-how and best practices.
Mindhive Year 2 equip participants with the tools and strategies necessary to navigate the rapidly evolving digital landscape. This ensures that participants remain future-ready, turning innovative ideas into actionable plans and driving sustainable growth.
The interactive workshops, specifically tailored for the financial sector, include three primary curricula: Design Thinking, Application Programming Interface (API), and Infrastructure Redesign. Each session is designed to complement current trends in the financial industry, fostering collaboration and continuous learning.
Design Thinking Workshop. Highlights operational efficiency focused on ideating and creating solutions to address prevalent FSI pain points. This workshop helps develop customer-centric strategies built on digital innovation and design thinking while championing tech adoption and continuous improvement.
API Workshop. APIs are crucial for enabling Open Banking and Open Finance frameworks. This workshop advocates for and builds holistic knowledge of APIs, optimizing current API infrastructure for large enterprises, and helping micro, small, and medium-sized financial enterprises (MSME Finance) construct roadmaps for future implementation.
Infrastructure Redesign Workshop. Centered around the importance of Cloud and Connectivity, this workshop showcases the pivotal role of these technologies in enabling and accelerating digitalization across enterprises. It focuses on key cloud infrastructure components such as scalability, data storage, security, and integration while highlighting the impact of robust connectivity solutions in enhancing communication and collaboration.
To date, two sessions have already taken place: the Design Thinking Workshop and the API Workshop for Large Enterprises. Later this year, Globe Business plans to conclude the program in the National Capital Region with the Network Redesign Workshop.
Globe Business is set to execute Mindhive in Visayas and Mindanao, providing businesses in these regions access to valuable content and networking opportunities.
“Mindhive Year 2 reaffirms our commitment to driving digital transformation in the financial services industry. By providing high-quality, informative workshops, we empower businesses to leverage digital technologies for enhanced performance and strategic growth,” said KD Dizon, Head of Globe Business.
Globe Business offers tailored solutions and strategic guidance to organizations of all sizes. By helping enterprises navigate the complexities of digital innovation, we empower them to achieve long-term success and unlock their business’ full potential.
Discover the full range of cutting-edge digital solutions Globe Business has to offer. Visit https://www.globe.com.ph/business/enterprise/finance for more information.
Globe renews its call for the public to exercise vigilance against SMS spoofing, a sophisticated scam tactic that has seen a resurgence in recent months, with fraudsters using names of reputable organizations to take advantage of customers’ trust.
Spoofing involves fraudsters impersonating legitimate SMS sender IDs, including Globe and other organizations, to trick recipients into believing that the messages are authentic. This technique has become increasingly prevalent, particularly in Metro Manila, despite the implementation of SIM registration last year aimed at curbing SMS fraud.
Customers have reported receiving spoofed messages that mimic Globe’s sender ID, enticing them with fraudulent links or else hooking them with claims of account problems. These deceptive messages aim to steal personal and sensitive information, which can grant scammers access to online accounts such as social media profiles, e-wallets, and bank accounts.
Globe is taking proactive steps to combat spoofing, including issuing public warnings, collaborating with industry partners and law enforcement agencies to apprehend scammers, and investing in advanced security measures to detect and block spoofed messages.
“Spoofing is a form of cybercrime that is becoming increasingly difficult to detect. We urge everyone to be extra cautious with any SMS that asks for personal information or prompts to click on a link. Globe will never send a clickable link in its official customer advisories,” said Anton Bonifacio, Globe’s Chief Information Security Officer.
Spoofing is a global concern, facilitated by the use of illegal devices known as International Mobile Subscriber Identity (IMSI) catchers or fake cell towers. These devices can intercept mobile communications within a certain radius, allowing fraudsters to send messages with spoofed sender IDs that bypass network spam filters.
Globe urges the public to report any suspicious messages to its customer service channels and to follow these digital security best practices:
- Never click on links from unknown sources.
- Never share personal information via SMS.
- Regularly update your knowledge on the latest scam tactics.
- Be wary of unsolicited messages that offer deals that seem too good to be true.
- Turn on spam filters on your phone, if feature is available.
By raising awareness and promoting collective vigilance, Globe aims to protect its customers and the public from these harmful practices.
For more information and updates on Globe’s efforts to combat spoofing, please visit Globe’s official website or its official Facebook page.
To learn more about Globe’s online safety efforts, visit https://www.globe.com.ph/.
Globe and its IT solutions subsidiary, Yondu, have taken a stand against mobile communication threats by supporting the Cellular Assault Village at RootCon 2024, one of Southeast Asia’s premier hacker conferences.
RootCon 2024’s theme, “Connected Realities,” highlighted the convergence of the physical and digital worlds, where every action, transaction, and interaction leaves a traceable footprint.
“We are proud to support this important initiative at RootCon 2024. By collaborating with Yondu and highlighting the risks associated with unsecured cellular networks, we aim to contribute to a more secure digital ecosystem. As mobile technology continues to advance, we are committed to protecting our customers from the growing threats that come with it,” said Anton Bonifacio, Globe’s Chief Information Security Officer and concurrent Chief AI Officer.
“Cyber threats are evolving at an alarming rate, especially in the realm of mobile communications, where the risks are often underestimated. At Yondu, we believe that by supporting initiatives like the Cellular Assault Village, we can educate the public and empower them to take control of their mobile security. We are dedicated to helping safeguard both our corporate clients and individual users from malicious actors,” said Dennis Paul Nino Sanchez, Chief Information Security Officer of Yondu.
In its 18th year, the two-day conference brought together top cybersecurity experts, hackers, students, researchers, and enthusiasts to explore the latest advancements in digital security.
The Cellular Assault Village was a special feature of the conference, offering attendees invaluable insights into risks posed by unsecured cellular networks while equipping participants with the knowledge to enhance mobile security.
It revealed the vulnerabilities in everyday mobile communications, showing how voice calls and SMS can be intercepted through advanced techniques, and how passive and active interceptors are used to eavesdrop on seemingly secure conversations.
The session also covered Smishing (SMS phishing), with live demonstrations of spoofed number attacks and other deceptive tactics used by cybercriminals to manipulate users.
Seasoned cybersecurity expert Henry N. Caga, led the discussion. Caga is a certified Lead Penetration Tester holding CEH, ECSA, LPT (Master), and eCPTXv2 credentials whose expertise was recognized by top tech companies like Google, Yahoo!, and PayPal.
Frisco de Leon, Manager for Signaling NetOps at the Threat Response and Intelligence team under Globe’s Information Security and Data Privacy Group, talked about Globe’s initiatives against spam and scam SMS and malicious websites through proactive blocking and awareness campaigns. He also walked the audience through how to report spam and scam SMS through Globe’s Stop Spam portal.
Globe and Yondu have been at the forefront of raising awareness about the dangers of unsecured mobile communications. By sponsoring this event, both companies reaffirmed their commitment to strengthening their cybersecurity posture and enhancing the security of mobile users in the Philippines.
Globe has been implementing stringent security measures against threats to mobile users, including proactive blocking of spam and scam messages and voice calls to protect customers against phishing and vishing attacks.
To learn more about Globe and Yondu’s cybersecurity initiatives, visit www.globe.com.ph or www.yondu.com.
Globe further strengthens its commitment to enhancing connectivity in Mindanao, building a new tower in Malaybalay City and upgrading 16 sites across Bukidnon.
The site upgrades were strategically implemented, with three each in Libona, Manolo Fortich, and Quezon; two each in Malaybalay City and Valencia City; and one each in Lantapan, San Fernando, and Maramag.
These developments reinforce Bukidnon’s position as a major player in the agri-fishery and tourism sectors. With faster and more reliable internet, local businesses can leverage digital technologies to optimize operations and expand market reach as well as offer enhanced services to tourists.
Bukidnon, often referred to as the “food basket of Mindanao,” is a renowned producer of fresh fruits and vegetables that are sold abroad and is the second largest producer of corn in the country. It is home to key agricultural players like Del Monte Philippines, Inc., Lapanday Diversified Products Corporation, and Mt. Kitanglad Agri-Development Corporation.
The site upgrades will also support Bukidnon’s tourism industry. The province, known for its picturesque landscapes and attractions such as the Dahilayan Adventure Park, Lake Apo, and the Del Monte Pineapple Farm Plantation, will benefit from better digital connectivity that enhances visitor experience.
Tourists can enjoy seamless online experiences to share their travels in real time, access travel information, and stay connected with loved ones.
“We are excited to bring better connectivity to Bukidnon, a province that plays an important role in the nation’s agricultural and tourism sectors,” said Joel Agustin, Globe SVP and Head of Service Planning and Engineering .
“By expanding our network infrastructure, we are empowering local communities and businesses to thrive in a digital world and supporting regional development and economic growth.”
Network improvements in Bukidnon also align with the local government’s efforts to boost digitalization and infrastructure development. This is particularly necessary for the province’s young entrepreneurs and farmers, who are increasingly turning to digital tools to innovate and grow their businesses.
Globe’s ongoing investments in its network infrastructure are pivotal in driving socio-economic progress in Bukidnon. As connectivity improves, the province is poised to attract more investments, create jobs, and enhance the quality of life for its residents.
To learn more about Globe, visit https://www.globe.com.ph/.
Anton Bonifacio (4th from left), Globe’s Chief AI and Chief Information Security Officer, speaks at the GSMA’s Mobile 360 in Seoul, South Korea, Oct. 1, 2024.
Globe has joined a select group of leading telecommunications companies from around the world committed to the GSMA’s industry-first Responsible AI (RAI) Maturity Roadmap. This pioneering initiative reinforces Globe’s dedication to ethical and responsible AI development and deployment, ensuring that these powerful technologies are harnessed for the benefit of its customers, the environment and the society as a whole.
As part of its broader sustainability strategy, Globe views responsible AI as a critical component in driving sustainable digital transformation. By adopting the GSMA RAI Maturity Roadmap, Globe ensures that its AI will not only deliver business value but also contribute to sustainable development.
The GSMA, a global organization that unifies mobile operators around the world, developed the RAI Maturity Roadmap to address the growing importance of AI in the telecommunications industry. This marks the first time an entire sector has committed to a common approach to AI.
Globe is among 19 mobile network operators from around the world that have adopted the roadmap to track, maintain and improve AI use.
The roadmap, based on insights from McKinsey and a group of leading operators, provides a structured framework for telecommunications companies to assess their current AI maturity level and identify areas for improvement. This allows them to align their AI strategies with responsible practices, ensuring fairness, transparency, and accountability in AI applications.
The roadmap addresses five core dimensions: a company’s vision, values, and strategic goals; operating model and AI governance; technical controls to ensure compliance with regulations; collaboration with third-party ecosystems; and corporate change management and communication.
Globe recognizes the transformative potential of AI across its operations, from strengthening climate resilience and optimizing network performance to enhancing customer service and preventing fraud. At the same time, Globe has bolstered its online safety measures by actively blocking non-photographic imagery (NPI) of child sexual abuse, including AI-generated content. By adhering to the GSMA RAI Maturity Roadmap, Globe is committed to ensuring that its AI-driven innovations are not only cutting-edge but also deployed ethically and responsibly, prioritizing the safety and well-being of its users.
Speaking at the GSMA’s Mobile 360 series held in Seoul, South Korea, Anton Bonifacio, Globe’s Chief AI Officer, emphasized the need for early action towards responsible AI use.
“We’ve seen in the internet age, it took the world longer to prioritize cybersecurity, data privacy, ethics, and governance. I think we do have a great opportunity in this new technology to do it right much earlier, whether that’s in terms of privacy or security, and just ensuring that the human is still at the center, especially with something this disruptive,” Bonifacio said.
He said the GSMA Roadmap is crucial given the dearth in frameworks and references on best practices when it comes to responsible AI use. Through the GSMA initiative, Globe can also share its own learnings as it goes through AI adoption.
“Maintaining a balance between rapid innovation and ethical development is crucial. We can’t wait for perfect standards and policies before moving forward, but we also can’t move forward without them. The GSMA roadmap provides the necessary framework to achieve this balance, ensuring we can reach an ethical and responsible ground as we drive AI adoption in Globe,” said Bonifacio.
Globe is advancing AI adoption for both internal and external processes. Earlier this year, Globe named Bonifacio its Chief AI Officer, the first in the Philippines, and established a separate AI Group, demonstrating the company’s commitment to integrating AI in the business.
Currently, Globe is using AI to transform ways of working towards greater productivity and engagement among employees. Generative AI is also being used to “simplify the way we serve customers,” said Bonifacio.
“AI is immensely important to Globe. We do firmly believe it’s beyond the hype and it could be as transformational as the internet was. We see AI as a powerful tool that can help us create happier employees by simplifying tasks, improving work-life balance, and freeing up time for more meaningful work. This, in turn, enhances customer experiences and, ultimately, shareholder value. In Globe, this is what we call the Circle of Happiness. And AI is key to greasing those wheels to keep the circle going,” said Bonifacio.
Know more about the GSMA RAI Maturity Roadmap here. To learn more about Globe’s initiatives on AI, visit https://www.globe.com.ph/.
Gerard Ortines, Globe Vice President, Core Network Planning and Engineering, speaks at the 2024 5G Core Summit in Dubai.
Globe, the leading telecommunications and digital solutions provider in the Philippines, has been recognized for having the Best Network Reliability Solution at the 5G Core Summit Awards, hosted by leading tech market insight firm Informa Tech.
The award recognizes the mobile operator that “has achieved exceptional stability and reliability in its network infrastructure” and “demonstrates excellence in maintaining high performance across diverse regions, understanding and meeting user expectations, and minimizing downtime,” according to the awards website.
The recognition is a nod to Globe’s pioneering efforts to build up its 5G network, with its outdoor coverage reaching 98.45% in its capital region and 94.19% in key cities across its two other major island groups, Visayas and Mindanao, as of June 2024.
Earlier this year, Globe became the first Philippine telco to deploy End-to-End (E2E) Network Slicing Function of 5G Standalone (SA), the most advanced 5G technology, paving the way for a range of applications, including high-bandwidth activities such as video streaming, virtual reality, and Internet of Things (IoT).
“This recognition affirms our efforts to invest in 5G technology and make it more accessible to our customers. 5G holds great promise as digital adoption in the Philippines continues to accelerate, and our goal is to have our network ready for when the market is ready to fully utilize the benefits of 5G,” said Joel Agustin, Globe Head of Service Planning and Engineering.
The awards were held during the 5G Core Summit (5GCS) in Dubai, where Globe announced its groundbreaking advancements in building a highly stable and resilient 5G core network, ensuring unparalleled service continuity for its customers.
As a pioneer in the Philippines’ 5G rollout, Globe has consistently invested in cutting-edge technologies and continues to expand its 5G network coverage across major cities.
Globe understands the unique challenges of the Philippines, a nation prone to natural disasters. To ensure uninterrupted service for its customers, the company has built a core network architecture designed for exceptional stability and resilience. Globe has embraced a four-layer architecture for high-stability, a journey that began in 2013 and continues to evolve with the ever-changing demands of their networks, so that each layer will contribute to the overall stability of the network.
“We face many challenges in the Philippines, owing to our geography and weather. Our goal is to fortify the resilience of our network and ensure zero service disruption, zero user data loss and minimize human intervention,” said Gerard Ortines, Globe Vice President for Core Network Planning and Engineering.
As for the infrastructure layer, Globe’s network of distributed data centers across multiple locations provides geographically diverse redundancy, ensuring seamless service continuity even during storage failures.
This network is built upon three pillars– NF high-reliability, network high-reliability, and data high-availability– helping it withstand significant signaling load increases and seamlessly transition operations between data centers. Globe’s core network is also built for resilience in the face of extreme scenarios such as disasters, ensuring service availability even in the event of multiple failures.
Globe is now exploring new ways to improve network stability by anticipating and preventing potential issues before they happen. This includes predicting problems in real-time and automatically identifying the causes to reduce service disruptions. The first step is introducing digital twin technology, which gives real-time insights into the network’s condition. This will allow for proactive monitoring, early problem detection, and faster resolution of any faults.
By using innovative technology and building a strong, resilient network, Globe aims to ensure best-in-class customer experience. Globe will continue to work closely with industry partners and global leaders to set and implement reliability standards for the telecommunications industry.
To learn more about Globe, visit https://www.globe.com.ph/.
(L-R) Angeline Po, Vice President for Product at Globe Business, and Avi Shua, ORCA Security Chief Innovation Officer
The rapid adoption of cloud technology in the country has highlighted several challenges, including misconfigurations, inadequate vulnerability assessments, and a lack of awareness regarding shared cloud security responsibilities.
Globe Business and Orca Security have joined forces to safeguard confidential business and customer data from such threats. Together, they aim to deliver comprehensive cloud security solutions and services for enterprises of all sizes in the Philippines.
Through this partnership, Globe Business ensures that clients are well-prepared for any situation, fostering trust and reliability with their respective customers.
Businesses can benefit from Orca’s leading agentless Cloud Native Application Protection Platform (CNAPP), which provides centralized visibility across the entire cloud estate and empowers security teams to work smarter. The platform enables companies to understand risk and compliance issues across the entire cloud workloads, AI models, configurations, and identities without deploying agents. This dramatically accelerates time to value and provides deep visibility into complex cloud environments. The data is processed in a single location – the Unified Data Model – surfacing the most critical risks so these can be addressed first.
Combined with the services of Globe Business’ highly efficient Security Operations Center (SOC) team, the collaboration ensures robust end-to-end cloud security.
Enterprises can utilize Globe Business and Orca Security’s top-of-the-line solutions for effective cloud infrastructure entitlement management. This ensures continuous monitoring and audit of cloud identities and permissions across multi-cloud environments.
The Orca Security platform subscription provides best-in-class cloud security with flexible options to accommodate varying customer requirements. While Globe Business’ Security Operations Center (SOC) team offers managed cloud infrastructure security services, augmenting resources of customers with Orca’s advanced capabilities.
“Our collaboration with Orca Security underscores our commitment to providing high-caliber cloud security solutions that empower businesses to navigate and thrive in the digital age. With Orca’s innovative technology and our comprehensive managed services, we offer unparalleled protection and peace of mind to our customers,” said KD Dizon, VP and Head of Globe Business.
Avi Shua, Orca Chief Innovation Officer, added, “We are thrilled to partner with Globe Business to bring our agentless CNAPP solution to the Philippine market. Together, we aim to help enterprises secure their cloud environments and protect critical data, ensuring they can focus on their core business objectives.”
As e-commerce drives the Philippine digital economy, Globe Business continues to guide enterprises in transforming their operations with its wide network and ecosystem of ICT providers.
For more information about Globe Business’ cloud security solutions, visit https://www.globe.com.ph/business/enterprise/cybersecurity#gref.
Globe has enhanced its digital infrastructure in Pangasinan, building four cell sites and upgrading 13 existing ones to support connectivity needs in the province, known for agricultural bounty and a burgeoning tourism industry.
The new sites, built in Bayambang, Binalonan, Mangatarem, and San Manuel, aims to deliver robust mobile and internet connectivity throughout these strategic locations.
Pangasinan, an agricultural powerhouse in Northern Luzon, boasts of vast farmlands and a rich coastal environment, supporting both traditional and innovative agricultural practices. It is known for the best tasting bangus, bocayo, and bagoong.
The new and expanded Globe sites are expected to benefit the local agricultural sector, enabling farmers to access up-to-date information on weather, market prices, and modern farming techniques. These improvements in digital connectivity will help farmers optimize their operations, leading to increased productivity and profitability.
Tourism in Pangasinan, a vital contributor to the local economy, will also receive a substantial boost. Enhanced connectivity will make it easier for tourists to plan their visits, navigate the region’s attractions, and share their experiences in real-time.
The province offers numerous natural and historical attractions such as the Hundred Islands National Park, Bolinao Falls, Cape Bolinao Lighthouse, and the Minor Basilica of Our Lady of the Rosary of Manaoag which draw many local and foreign visitors every year.
Globe’s expanded network in Pangasinan aligns with the local government’s efforts to digitalize services and promote economic development.
“Our efforts in Pangasinan are designed to support the province’s key industries by providing the digital tools necessary for innovation, growth, and success,” said Joel Agustin, Globe SVP and Head of Service Planning and Engineering.
The company’s investments in the region provide a foundation for more robust economic activities, better public services, and improved access to education and healthcare.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe is warning its customers against a new vishing or voice phishing scam where fraudsters pretend to be officials of the National Telecommunications Commission (NTC).
In this new scheme, scammers call potential victims claiming that their phone number has been linked to illegal activities. The fraudsters would then extort money from their targets, threatening to arrest them if they do not cooperate.
“Criminals prey on our natural respect for authority, using it as a weapon to deceive and manipulate. This is what we see in this new scam modus, where fraudsters pretend to be NTC officials. We call on our customers to be very vigilant and do not fall victim to these scammers,” said Anton Bonifacio, Globe’s Chief Information Security Officer.
Here are some tips to help you protect yourself from a vishing scam:
- Be wary of unsolicited calls, especially from numbers you don’t recognize.
- Do not give out your personal information or financial details over the phone, even if the caller claims to be from a legitimate organization.
- If you are unsure about the legitimacy of a call, hang up the phone and call the organization directly using a phone number you know is correct.
- Report suspicious calls to the authorities.
Globe is committed to protecting its customers from scams. The company is working with the NTC and other law enforcement agencies to crack down on scammers and bring them to justice. Globe also proactively blocks numbers linked to various forms of scams, including vishing.
If you receive a call from someone claiming to be from the NTC and asking for your personal information, please do not engage. Hang up the phone and report the call to the NTC via its website, www.ntc.gov.ph, or call its hotline via 1682.
To know more about Globe’s efforts against fraud, visit https://www.globe.com.ph/.
The country’s telcos recently presented a blueprint to Malacañang to reach Geographically Isolated and Disadvantaged Areas (GIDAs) by expanding network infrastructure with new tower builds between 2025 and 2028.
In a recent meeting of the Private Sector Advisory Council (PSAC), the body’s Connectivity Plan Task Force (CPTF), headed by Ernest Cu, Globe President and CEO, proposed the construction of new towers in remote parts of the country through a public-private collaboration.
This groundbreaking initiative is in line with President Ferdinand Marcos Jr.’s’ pledge in his last State of the Nation Address to bring connectivity to remote areas.
The proposal aims to bridge the digital divide by delivering essential telecom services to the Philippines’ most underserved communities. Currently, 7,063 barangays are classified as Geographically Isolated and Disadvantaged Areas (GIDAs), home to nearly 25 million residents.
At the meeting, Cu shared that as of 2024, over 600 Globe cell sites were already operational in GIDAs.
In a major push to expand coverage, the country’s three Mobile Network Operators (MNOs), including Globe, proposed to maximize utilization of existing towers and build new infrastructure in GIDAs. The telcos also proposed to provide SIMs with data plans through government subsidy to unconnected Filipino households between this year and 2028.
The SIMs will include automatic monthly load seeding of 50GB for a year, which can cover the average usage of a five-member household. This ensures that even remote communities can be connected with mobile signals and the internet, enhancing their access to education, healthcare, government services, and economic opportunities.
“The telco industry is fully dedicated to leveraging our partnership within the industry and with the government to reach underserved areas where the private sector has been unable to build because of the negative cost to business,” said Cu.
“Once the government lays a bigger stake in our push for inclusive connectivity and invests in our proposal, this will mark a milestone in our collective aspiration for a Digital Philippines. Together, we will be able to create pathways to opportunities and essential services that can significantly improve lives,” he added.
By maximizing the use of existing sites while strategically building new ones in underserved areas, the project will minimize overlaps among providers and optimize coverage across the country. This allows each barangay in GIDAs to receive telco support from at least one provider, avoiding unnecessary competition and duplication of efforts in a single area.
Beyond the immediate infrastructure rollout, the CPTF is also advocating for critical legislative support to strictly enforce the streamlining of permitting process for new cell sites, ensure consistent energization for telco towers, and rationalize spectrum user fees.
These policy reforms are essential for the efficient deployment of new infrastructure, enabling telcos to serve GIDAs without encountering unnecessary regulatory hurdles.
In its Digital 2024 report released in January this year, Data Reportal said 26.4% or over a quarter of Filipinos “remained offline” at the start of the year, indicating that while robust connectivity has been achieved in the country, still a number of the Philippine population lacked internet access.
Marcos earlier vowed to improve connectivity infrastructure in the country, saying his administration would pave the way for policy reforms and nationwide enforcement of streamlined processes to remove hurdles to connectivity expansion.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe recently received the 2024 ASEAN Innovation Business Platform Enterprise Innovation Award for its Next Best Offer solution. IN PHOTO [L-R]: Terence Gocheco, Delivery and AI Lead for Globe’s Feel Valued Tribe; Ria Roldan, Customer Life Cycle Management Planner for AI campaigns; Nina Telan and Rufino Sabado, Analytics Modelers, Globe.
Globe has bagged the 2024 ASEAN Innovation Business Platform (AIBP) Enterprise Innovation Award in the Data and AI category, becoming one of only two winners from the Philippines.
Globe’s entry, the Next Best Offer (NBO) solution, an AI-powered machine learning engine, stood out among numerous submissions. Developed in-house by the company’s analytics team, NBO has revolutionized personalized marketing by leveraging cutting-edge technology.
This AI-driven innovation utilizes reinforcement learning to analyze hundreds of customer behavior attributes. By processing these attributes, NBO tailors marketing messages and offers to suit individual customer needs in real time, maximizing the relevance of each interaction.
The platform has already delivered exceptional results, underscoring Globe’s leadership in the Philippines’ telco sector. It has increased efficiency by 304% compared to traditional methods in retention campaigns, while upsell campaigns saw a 317% increase in offer acceptance rates.
“This award underscores Globe’s dedication to harnessing advanced technology to serve our customers better. The NBO platform allows us to offer timely and relevant content, ensuring that we stay responsive to the changing needs of our subscribers. We remain committed to innovating and leading in the digital space, particularly how we engage with our customers,” said Ernest Cu, Globe President and CEO.
Globe’s success at AIBP demonstrates the company’s forward-thinking approach to customer-centric digital transformation. With a market capitalization of US$5.3billion and over 59.5 million mobile subscribers across the Philippines, Globe is setting the standard for innovation in the local telecom industry.
The AIBP Enterprise Innovation Awards is an annual event that recognizes Southeast Asian organizations for their groundbreaking projects in digital transformation. This year, the competition saw 113 submissions from both public and private sectors across Southeast Asia, with 56 projects shortlisted as finalists.
More than 40% of the submissions featured AI or machine learning components, reflecting the increasing role these technologies play in business. The rise of generative AI, in particular, has sparked discussions about the potential applications and benefits of AI in various industries across the region.
The awards ceremonies took place at the AIBP Conference and Exhibition at the City of Dreams Manila. Supported by the Department of Information and Communication Technology (DICT) and the Department of Science and Technology (DOST), the conference highlighted significant progress in the country’s digital landscape while tackling the challenges local enterprises and public service organizations encounter in embracing digital transformation.
To learn more about Globe’s innovations, visit https://www.globe.com.ph/.
Innovation brings connectivity to remote areas
Globe recently held a successful end-to-end satellite SMS customer trial in a remote area with no reception in Zambales, a milestone in the company’s initiative to deliver connectivity in Geographically Isolated and Disadvantaged Areas (GIDAs).
In the breakthrough test, Globe transmitted text messages using standard phones via Globe and TM SIMs through partner Lynk Global Inc.’s low-earth orbit (LEO) satellites, marking a major breakthrough in providing reliable and inclusive connectivity.
The historic trial marks the first time regular mobile phones on prepaid and postpaid accounts have connected directly to a satellite to send SMS. This is particularly relevant in the Philippines, where many areas remain isolated due to the archipelago’s diverse geographical makeup.
The live demonstration, conducted in a mobile blackspot in Lake Mapanuepe, Zambales, utilized Lynk’s state-of-the-art “cell tower in space” LEO satellites that provide direct-to-standard-phone global connectivity in partnership with Globe.
The test, which used a range of mobile devices, showed that direct-to-phone satellite communication is possible without any modifications to existing devices, allowing for widespread access and affordability.
The innovative achievement highlights Globe’s dedication to expanding coverage, particularly in rural and underserved areas where building traditional cell towers remains a challenge.
“This is a significant step in our mission to bridge the digital divide, ensuring that every Filipino, regardless of location, stays connected to the world,” said Gerhard Tan, Senior Director and Head of Technology Strategy and Innovations at Globe.
“By leveraging Lynk Global’s low-earth orbit satellite technology, we are breaking barriers and bringing the next wave of solutions to the remotest areas, allowing families, travelers and businesses to stay closer than ever.”
Globe will hold another trial in different scenarios in Mindanao this month, which will solidify its adoption of this innovative technology. The company plans to fully integrate this technology in its network in order to serve more GIDAs. Globe currently has presence in over 500 GIDAs across the country.
Globe has consistently led the way in introducing cutting-edge technologies to the country. This customer trial is only the beginning of the company’s vision to incorporate satellite-based communication into its services, further cementing its role as a leader in technological innovation in the Philippines.
To learn more about Globe, visit https://www.globe.com.ph/.
[L-R] Brian Ng, CEO and Co-founder, Zayls; Elora Que, Product Manager, m360; Andrea Tesorero, Brand Strategy Head, Globe Business; Mariel Veluz, CEO & Founder, Sewn Sandals and Connect by the Park; Claire Aznar, Business Consultant Manager, Globe Business; Princess Sevilla, Partner Relations Head, Yahshua Cloud Payroll
Globe Business remains at the forefront of empowering micro, small, and medium enterprises (MSMEs) through its Saludo SME roadshow. This initiative celebrates the innovation and resilience of Filipino entrepreneurs as they drive their businesses toward sustainable growth and success.
Comprising 99% of businesses in the Philippines, MSMEs are the backbone of the country’s economy, with 90% classified as micro and 9% as small businesses.
To kick off the tech roadshow for MSMEs, Globe Business recently hosted a hybrid event at Seda Vertis North, Quezon City. This activity brought together industry leaders and thought influencers to provide MSMEs with practical insights and digital solutions tailored to their unique needs.
Bela Gupta D’Souza, founder of edamama, an e-commerce platform for parents, shared her expertise in her talk titled “Leveling the Playing Field: How E-commerce is Empowering Retail Businesses.”
She highlighted how edamama leverages e-commerce trends like mobile commerce, social commerce, omnichannel selling, and personalized shopping to drive growth. Gupta D’Souza also stressed the importance of infrastructure in e-commerce.
“E-commerce cannot thrive without the support of infrastructure. Even remote parts of the Philippines today can access online shopping, thanks to these improvements,” she said, sharing actionable insights on how MSMEs can use similar strategies to grow their businesses.
On the other hand, Mina Akram from Go Negosyo spoke about the organization’s efforts in assisting entrepreneurs, particularly in their digitalization journey.
During her presentation on “Building a Successful Business from the Ground Up: Insights and Lessons from Go Negosyo,” she explained how Go Negosyo guides, enables, and empowers MSMEs from the conceptualization stage to scaling up.
“Go Negosyo is the only non profit organization in the Philippines that focuses on mentorship, and we advocate for a change in mindset for Filipinos to become more enterprising,” said Akram.
The event also marked the official introduction of Mariel Veluz, founder of Sewn Sandals, as Globe Business’s newest Brand Ambassador for the Supply Chain Industry.
Meanwhile, Andrea Tesorero, Globe Business Brand Strategy Head, emphasized the importance of staying ahead in a rapidly changing market. She underscored the Saludo SME campaign’s commitment to equipping entrepreneurs with the tools and knowledge needed to thrive.
“To stay ahead of the competition and future-proof our businesses, we must continuously innovate. We need to balance enhancing customer experiences and streamlining operations while seizing new growth opportunities. At Globe Business, we are committed to keeping our partners informed and equipped with the latest trends and solutions. We want to ensure they remain resilient and successful in today’s fast-paced, ever-evolving market,” she said.
At the event, digital solutions partners such as m360, Prosperna, Samsung, Yahshua Cloud Payroll Solutions, and Zayls showcased their latest innovations designed to help MSMEs improve their operations and boost their competitiveness.
Consultation pods were set up outside the event hall, providing attendees with the opportunity to engage directly with brand representatives. This allowed them to address any questions or concerns about products and services presented during the event.
Meldon Denina, Globe Business Head for NGMA Sales and Account Management, emphasized the vital role of the human element in business success: “It is crucial to remember that technology is merely a tool. Even with digital advancements, success stories, and groundbreaking developments in artificial intelligence, it is the people using them for good and for progress that truly make a difference.”
As the Saludo SME campaign moves forward, Globe Business will continue to bring its roadshows to various regions. The next stop would be Iloilo in an effort to provide even greater support to MSMEs across the country.
Visit https://www.globe.com.ph/business/sme to learn more about Globe Business’s latest digital solutions designed to empower MSMEs.
Asticom Technology Inc. has entered into a strategic partnership with GTI Telecom (GTI) to expand its global reach, with a focus on the United States and Singapore markets.
This move underscores Asticom and GTI’s shared vision of harnessing their collective strengths and networks to expand into new territories and seize additional growth opportunities.
With almost a decade of experience as a digital-first shared services and outsourcing provider, Asticom boasts a comprehensive range of solutions across talent management, employee experience, IT, engineering, and BPO services. It serves more than 200 clients in 40 diverse industries, including telecom, fintech, e-commerce, health-tech, IT, energy, and banking.
GTI, a subsidiary of GTI Business Holdings, Inc., has a well-established international presence. It provides connectivity, co-location, voice, top-up, A2P, and ICT solutions between the United States and Asia Pacific, empowering clients to harness technology for business and personal growth.
“We are excited to join forces with GTI in this endeavor. By combining our expertise and resources, we aim to enhance our global footprint and deliver unparalleled value to our clients,” said Mharicar Castillo-Reyes, President and CEO of Asticom. “This partnership is a significant step towards achieving our international growth ambitions and reinforcing our position as a trusted outsourcing partner.”
“Partnering with Asticom is a natural extension of our mission to support clients globally. Together, we are well-positioned to meet the growing demand for high-quality outsourcing services. Our combined efforts will drive innovation and growth, benefiting businesses worldwide,” said Ramon Aesquivel, GTI Telecom President.
Asticom and GTI, both part of the Globe ecosystem, are also dedicated to sustainable development, fostering global partnerships that drive economic growth, innovation, and sustainable development.
To learn more about the partnership, you may visit https://asticom.com.ph/ and www.gticorporation.com.