In line with its commitment to innovation and response to evolving market needs, Globe is set to launch a new service allowing Globe Prepaid customers to upgrade from a physical SIM to eSIM and retain their current number.
“This new offer is part of our drive for wider adoption of eSIM. We’re not just keeping up with the digital needs of our customers, we’re propelling them into the future of connectivity,” says Givielle Florida, Head of Globe Prepaid.
The eSIM upgrade is available for Globe Prepaid customers via the GlobeOne app, which features an eSIM-compatibility check to ensure users’ devices are ready for the upgrade. The app offers seamless download and installation once purchased. The upgrade costs just Php 99.
To upgrade your physical SIM to an eSIM, simply go to the GlobeOne app, click on SIM Hub > Change SIM > eSIM and follow the on-screen instructions on your device. Then install the eSIM by scanning the QR code from your email and enjoy your new eSIM with the same mobile number.
This launch follows the successful introduction of eSIMs for Globe Prepaid subscribers earlier this year, creating an end-to-end digital experience for its customers.
Don’t get left behind in the digital revolution. Download the GlobeOne app at glbe.co/NewGlobeONE today and navigate to the SIM Hub to upgrade your connectivity game.
To learn more about the Globe Prepaid eSIMs, visit https://www.globe.com.ph/what-is-esim
ST Telemedia Global Data Centres Philippines (STT GDC) has announced that the STT Cavite 1 data center has been awarded the Uptime Institute Tier III Certification of Design Documents (TCDD).
This marks a significant milestone in the Philippines’ technology and capability within the global digital infrastructure landscape. It also underscores the company’s commitment to delivering world-class data center infrastructure and solidifies its trajectory towards becoming an industry leader.
The TIER III certification involves rigorous assessments of a data center’s design and construction. Unlike TIER I and TIER II, a data center certified with Uptime TIER III Constructed Facility Certification does not permit shutdowns during maintenance or replacement.
The certification provides reassurance that the stated level of resilience of the critical infrastructure has been validated on site to meet the stringent requirements of the Uptime Institute, making it an ideal choice for organizations with mission-critical applications and demanding uptime requirements.
“The Uptime Institute’s TCCF certification for STT Cavite 1 marks an achievement for us in the Philippines, showcasing our nation’s growing expertise in the data center industry,” said Carlo Malana, President and CEO of STT GDC Philippines.
The design of STT Cavite 1 was led by Pierre Albert San Diego, head of construction and design at STT GDC Philippines and the country’s first Accredited Tier Designer of Uptime Institute in 2015.
“This achievement demonstrates the team’s ability to deliver to world-class standards. I am proud to have played a part alongside our exceptional team. STT Cavite 1 is committed to ongoing innovation, and we look forward to pushing boundaries in future projects,” said San Diego.
The certification was recently awarded to STT GDC Philippines at its main office in Makati City, with Malana, San Diego and Patrick Chan, Vice President, Asia of Uptime Institute, present.
“We are pleased to award STT Cavite 1 with the Tier III Certification of Design Documents, the first step toward the important Tier Certification of Constructed Facility award. This Certification reflects STT GDC’s dedication to global standards, beginning with the first set of design documents criteria set forth by Uptime Institute,” Chan said.
STT GDC Philippines, a fast-growing provider of carrier-neutral data center solutions in the country, continues to expand its data center footprint, underscoring its commitment to enhancing the digital infrastructure in the region through state-of-the-art, hyperscale ready facilities.
Currently under construction is STT Cavite 2, two-story building spanning over 4,500 square meters, engineered to deliver up to 6 megawatts of total IT capacity.
Also under construction is the STT Fairview data center campus, designed to become the largest, most-interconnected, carrier-neutral, and sustainable data center in the Philippines. The facility covers over 83,000 square meters across four buildings, with the potential to offer 124 megawatts of IT load capacity once fully built out.
To learn more about STT GDC Philippines, visit www.sttelemediagdc.com.
Globe is providing free postpaid roaming credits and prepaid load to Filipinos in Lebanon amid escalating tensions in the Middle East.
Several countries have called on their nationals to fly out of Lebanon amid fears of worsening conflict following the assassination of Hamas leaders, with Iran blaming Israel and vowing revenge.
To help Filipinos in Lebanon get in touch with their loved ones, Globe has started extending bill credits for Postpaid subscribers and sending free load for Globe Prepaid and TM customers which they can use to make calls and send texts to all networks.
Globe and TM customers need to simply connect to roaming partners Alfa and MTC Touch to use call and text services. A confirmation message will be sent to Globe Prepaid and TM customers advising them that the free load has been seeded, while Postpaid customers will see the bill adjustment for services used in Lebanon in their succeeding bills.
“We know that in times of uncertainty, it’s important to be connected with loved ones. As Filipinos in Lebanon deal with worsening unrest in the area, Globe is providing them a free and open line home. Through this connectivity support, we hope to somehow give both our overseas Filipinos and their families back home some peace of mind,” said Paula Rivera-Castillo, Head of Globe International Business.
To make use of the free roaming credits, Globe and TM customers in Lebanon may follow the following steps:
- To make a call, dial “+” plus country code, area code and telephone number (ex. +63773101212) or dial “+” plus country code and mobile number (ex. +639171234567).
- To send a text, type “+” plus country code and mobile number (ex. +639171234567).
For more information on Globe’s Roaming services, visit www.globe.com.ph/international/roaming.
Globe is enhancing connectivity across Cebu’s travel hotspots acclaimed for their natural beauty, cultural heritage, and adventure tourism. This enriches the experience of both locals and visitors while supporting the growth of the province’s local industries.
The new cell towers are positioned in strategic locations, including Brgy. Cantabaco in Toledo City, Brgy. Esperanza in Poro, Brgy. Maya in Daanbantayan, Brgy. Tabagak in Madridejos, and Brgy. Linao in Talisay City.
“Globe is committed to bridging the digital divide and delivering world-class connectivity in the country, ensuring communities have access to advanced digital infrastructure, providing opportunities for growth,” said Joel Agustin, Globe SVP and Head of Network Planning and Engineering.
“By improving internet access in Cebu’s key tourist areas, we’re not only enhancing the experience for visitors but also opening up new opportunities for local communities,” he said.
Known as the Philippines’ ultimate climbing destination, Brgy. Cantabaco attracts adventurers from around the world. However, the mountainous terrain hinders signal strength, creating challenges for communication.
The new Globe infrastructure enables climbers to share their experiences and communicate in real time, greatly enhancing their adventure. It also bridges the digital divide for the nearly 10,000 residents, providing essential support for students in their academic pursuits.
As the gateway to the Camotes Islands, Brgy. Esperanza is rich in history and eco-tourism attractions such as marine sanctuaries. Improved connectivity brought about by the new Globe tower is expected to drive more tourist traffic to the community, supporting local businesses and its over 3,400 residents.
The facility covers key areas such as the Esperanza Barangay Hall, Lucky Farm Aloguinsan Mj, Lola Hermenia’s Place, Maktang Beach, Buho Rock Resort, and Tangub Cave.
Daanbantayan is famous for its pristine white sandy beaches and world-class diving spots, such as Malapascua Island.
With the new tower in Brgy. Maya, tourists can effortlessly share their beach photos and diving adventures online. Local fishermen and farmers as well as the barangay’s 10,000 residents also benefit from better access to information and services.
The tower also supports essential services such as early warning systems and emergency response in the typhoon-prone municipality.
In Madridejos, the new tower in Brgy. Tabagak will serve over 2,000 residents, primarily supporting the local fishing industry and showcasing the area’s picturesque coastal landscapes and beautiful beaches.
Despite being an urbanized area, Talisay City boasts a rich historical heritage and agricultural roots. The tower in Brgy. Linao, with its population of nearly 10,000, provides improved connectivity to support the barangay’s growing status as a tourist destination.
The enhanced network caters to the city’s expanding residential areas, trading centers, and various tourist attractions including hotels, recreational centers, and food establishments.
As Cebu continues to cement its position as a premier tourist destination in the Philippines, Globe’s network expansion plays a vital role in ensuring that the province can meet the growing demands of both its residents and visitors.
By bridging the connectivity gap, Globe is not only enhancing the tourist experience but also contributing to the sustainable economic development of these communities.
To learn more about Globe, visit www.globe.com.ph.
Patuloy ang pagtaas ng bilang ng child pornography at illegal gambling sites na nahaharang ng Globe.
Mula Enero hanggang Hunyo 2024, hinarang ng Globe ang 1,718 domains at 190,167 URLs na patungkol sa child pornography. Malaking pag-angat ito mula sa 1,295 domains at 129,652 URLs na na-block noong 2023.
Napigilan din ng Globe ang pag-access sa 2,726 domains ng mga illegal gambling sites, kumpara sa 1,828 noong nakaraang taon.
Sinisiguro ng Globe na ang mga programa ng kumpanya ay naaayon sa Anti-Child Pornography Act of 2009 (Republic Act 9775). Ang batas na ito ay nag-aatas sa mga internet service providers (ISPs) na gamitin ang teknolohiya para maiwasan ang access sa child pornography.
“Misyon ng Globe na gawing ligtas ang internet para sa lahat, lalo na sa mga bata. Ang mas pinaigting naming pagsisikap na pigilan ang access sa mga mapanganib na content ay patunay ng aming dedikasyon sa online safety,” ayon kay Anton Bonifacio, Chief Information Security Officer at Chief AI Officer ng Globe.
Nag-invest ang Globe ng higit sa $2.7 milyon sa mga advanced content filtering systems para mas mapaigting ang pagharang sa illegal content.
Nakikipagtulungan din ang Globe sa iba’t ibang organisasyon tulad ng Department of Information and Communications Technology (DICT), Department of Justice (DOJ), Philippine Chamber of Telecommunications Operators, at mga non-government organizations para mas palakasin pa ang proteksyon ng mga bata online.
Ayon sa pag-aaral ng US-based National Center for Missing and Exploited Children (NCMEC), ang Pilipinas ay isa sa mga nangungunang pinagmumulan ng Online Sexual Abuse and Exploitation of Children (OSAEC) content.
Kaya naman hindi lang pagharang sa nakasasamang content ang ginagawa ng kumpanya.
Sa pamamagitan ng #MakeITSafePH campaign na inilunsad noong 2017, nagsasagawa ang Globe ng educational programs at awareness activities para bigyang kaalaman ang mga mamamayan kung paano protektahan ang kanilang sarili online.
Layunin ng Globe na maging responsable ang lahat sa paggamit ng teknolohiyang digital at matiyak na mas ligtas na internet para sa lahat ng Pilipino.
Para sa karagdagang impormasyon tungkol sa Globe, bisitahin ang https://www.globe.com.ph/.
[L-R] Robert Aquino, Senior Director for Sector Relations at Globe; Atty Victor Nuñez, Director III, MMDA Traffic Enforcement Group; Atty. Romando Artes, MMDA Acting Chair; Fr. Jerry Orbos; Ret. P/Col. Procopio Lipana, MMDA General Manager; Jose Ma. Antonio Tuaño, House of Representatives Deputy Secretary General; and Milagros Y. Silvestre, Director II, MISS/MMDA Metrobase.
Globe recently affirmed its partnership with the Metropolitan Manila Development Authority, powering its traffic management and public safety monitoring with a state-of-the-art Mobile Command Center (MCC).
The MCC was first deployed during President Ferdinand Marcos Jr.’s recent State of the Nation Address (SONA), where it supported on site traffic and security monitoring.
Robert Aquino, Senior Director for Sector Relations at Globe, represented Globe at the launch, led by Atty. Romando Arte, MMDA Acting Chair along with other MMDA officials.
“We are very thankful to Globe Telecom for its donation. The donated facility is in line with the agency’s continuous pursuit of enhancing traffic management and public safety capabilities and promoting resilience in the face of natural disasters,” said MMDA Acting Chairman Atty. Don Artes at the unveiling and blessing of the MCC.
“Globe’s support for the MMDA symbolizes our commitment to leveraging technology for public safety and disaster resilience. We are grateful for Chairman Artes’ leadership and his dedicated staff for making us part of this important initiative,” said Yoly Crisanto, Globe’s Chief Sustainability and Corporate Communications Officer.
The MCC is outfitted with a portable command and dispatch system, multiple live monitors, multimode radio, remote CCTVs, and drone capabilities. It is also linked to the newly enhanced MMDA Communications and Command Center, housed at the agency’s headquarters in Ortigas, Pasig City.
The MCC is also equipped with a surveillance system with eight deployable cameras that can be monitored through a video wall for comprehensive situational awareness. It also offers satellite internet service, making it capable of serving as a mobile incident command post even in provincial areas if directed by President Marcos.
All these features will enable real-time coordination and communication among MMDA personnel both in the MCC and on the ground.
The MCC may also be used by the Department of the Interior and Local Government (DILG) and the Philippine National Police (PNP) to respond efficiently to emergencies.
The MMDA plans to utilize the equipment for monitoring major public events such as the Traslacion or the annual Feast of Nuestro Padre Jesus Nazareno, which draws large crowds, as well as during disasters and urgent road incidents.
Globe remains a steadfast ally of the government in its efforts to enhance service delivery and ensure public safety. The company is committed to using technology for the greater good of the Filipino community.
To learn more about Globe, visit https://www.globe.com.ph/.
The MMDA’s new Mobile Command Center is equipped with state-of-the-art communications and monitoring equipment.
Globe is boosting connectivity in the thriving island of Mactan, Cebu by rolling out six new cell towers in Lapu-Lapu City, strategically positioned to uplift local tourism and improve livelihood and quality of life for residents.
The additional facilities provide faster, more reliable internet access in five barangays. This strengthens the digital backbone of the highly urbanized city, known for its luxury resorts, bustling services sector, and as the gateway to Cebu through the Mactan-Cebu International Airport.
With these new towers, Globe aims to further fuel local development and enrich the digital experience of both locals and tourists.
“We are proud to bring better connectivity to Mactan with the installation of these new cell towers. We believe that reliable connectivity is essential for economic progress and community well-being,” said Joel Agustin, Globe SVP and Head of Network Planning and Engineering.
Brgy. Punta Engaño: Enhancing Coastal Connectivity
Known for its serene beaches and five-star hotels, Brgy. Punta Engaño, with its 12,000 residents, has struggled with weak signal strength, particularly in coastal areas.
The new tower ensures strong connectivity, improving the digital environment for locals and tourists alike. Residents and visitors can now enjoy seamless internet access, making it easier to stay connected while experiencing the natural beauty of the area.
Brgy. Basak: Strengthening Educational and Commercial Zones
With two new cell towers, Globe addresses the needs of one of the most densely populated areas in Lapu-Lapu City. Home to approximately 71,990 residents, Brgy. Basak’s cell sites are strategically placed to enhance connectivity for schools, businesses, and residential areas.
The first tower, located near townhouses and educational institutions, provides students and faculty with the reliable internet needed for online classes and research.
The second tower, situated near a shopping mall and various business establishments, ensures that residents and visitors have access to strong connectivity in these bustling commercial zones.
Brgy. Bankal: Expanding Digital Reach
In Brgy. Bankal, Globe has fired up a new tower to benefit 22,863 residents. This tower covers essential areas such as the Bankal Barangay Hall, Mactan-Cebu International Airport, Camellia Homes, Noah Stone and Spa Resort, Airworks Aviation Academy, and the MEZ2 Estate.
Improved connectivity in these areas ensures that both locals and visitors can enjoy a seamless digital experience, boosting tourism and local livelihood.
Brgy. Marigondon: Empowering Communities
The new tower in Brgy. Marigondon is set to enhance connectivity for 25,584 residents. Covering areas like Bayswater Homes Clubhouse and several sitios, this tower brings robust network coverage to the community. Residents can expect improved internet access, supporting both personal and professional activities.
Brgy. Subabasbas: Supporting Tourism and Education
In Brgy. Subabasbas, Globe’s new cell tower is strategically placed along the Mactan Circumferential National Road, benefiting nearly 8,000 residents and numerous tourists.
This area, known for its relaxing hotels and resorts and proximity to school grounds, now sees significant improvements in connectivity. Visitors can enjoy uninterrupted mobile services while exploring local attractions. Students may also benefit from a better learning environment with fast internet access.
Globe’s initiative to boost connectivity in Lapu-Lapu City underscores its commitment to supporting local tourism and improving the quality of life for its residents. By addressing the unique needs of each barangay, Globe ensures that the city remains a vibrant and connected community, ready to embrace the digital future.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe Business brings together the brightest minds and influential leaders from key sectors at GSummit 2024, transforming the Marriott Grand Ballroom into a dynamic center of innovation, insights, and collaborative opportunities.
The premier on-ground event, with its theme “CONNECTED,” highlights the importance of building strong relationships, exploring how interconnectedness can drive business growth and improve lives.
GSummit 2024 showcased an outstanding lineup of speakers led by KD Dizon, VP and Head of Globe Business. In her presentation, “Collaborative Ecosystems: Globe Business Partnerships for Digital Success,” Dizon shared how innovative solutions foster a collaborative environment, empowering companies to thrive in a rapidly evolving landscape.
“At its core, a collaborative ecosystem is a dynamic network of internal and external stakeholders working together to drive innovation, efficiency, and sustainability. Bringing in technology within this ecosystem elevates workplace dynamics through advanced tools and platforms that enable seamless communication, data sharing, and real-time problem-solving,” Dizon said.
“The collaborative ecosystem at Globe has yielded substantial benefits. Improved communication, streamlined processes, and data-driven decision-making have enhanced operational excellence, reduced costs, and increased productivity. Customer satisfaction has also risen due to more personalized and efficient services enabled by Globe’s advanced analytics and digital solutions,” Dizon said.
In his keynote “Thriving in a Connected World,” Rishad Tobaccowala, author and former Chief Strategist and Growth Officer of Publicis Groupe, offered insights on driving business growth through connections, innovation, and strategic foresight.
“Think from the perspective of the human beings you serve. Think solutions. Think accessibility. Think value. Think experience,” Tobaccowala said.
Other speakers shared their own experience on collaboration and its impact on their respective organizations. Capt. Stanley Ng, President and COO of Philippine Airlines, talked about the airline’s growth through strategic partnerships and innovations under his leadership, while Margot Torres, Managing Director of Golden Arches Development Corporation, talked about how McDonald’s Philippines leveraged relationships and innovation to achieve sustained growth.
The event also included breakout sessions that delved into critical areas of business and technology, including the importance of synergy, building enterprise growth through tech, and enhancing enterprise security.
The sessions featured technology leaders from Globe portfolio companies Inquiro, m360, Adspark, and global names in tech such as Fortinet, Genesys, Huawei, Google, Navagis, Orca, Samsung and Snowflake explaining how these powerful technologies can be harnessed to create a robust growth engine for enterprises.
The summit reaffirmed Globe Business’ commitment to understanding customer challenges, providing reliable business-grade connectivity, and partnering with best-in-class providers to support various industry and business needs. This dedication positions Globe Business as the premier partner for business growth, offering cutting-edge innovations and top-tier learning experiences to unlock your full business potential.
To learn more about Globe Business, visit https://glbe.co/globebiz.
Globe welcomes President Ferdinand Marcos Jr’s recent signing of the Anti-Financial Account Scamming Act (AFASA), seen to address prevalent online scams through more robust deterrence and enforcement measures.
The law aims to “protect all persons from falling prey to the various cybercrime schemes by regulating the use of financial accounts, and preventing their use in fraudulent activities.”
Globe believes this law will complement the Cybercrime Prevention Act and the SIM Registration Act, strengthening security measures against ever evolving scam tactics by fraudsters.
“As a service provider that deals with fraudsters every day, Globe is grateful that the Philippines now has a law that is up to date and addresses fast-evolving threats to the security of our financial system,” said Ernest Cu, Globe President and CEO.
“We especially appreciate how the law covers in great detail various emerging fraud methods, including the recruitment of money mules, social engineering schemes, and other modes assisted by tech, including SMS, email, and even generative AI. This ultimately gives regulators and law enforcers sharper teeth in stopping financial fraud,” he added.
He said the law will serve to reinforce Globe’s ongoing efforts against financial fraud, including proactive blocking of person-to-person SMS and bank-related phishing and vishing.
In the first half of the year, Globe blocked over 2.74 million bank-related spam and scam messages, a decline of 43.56% compared to the 4.85 million messages blocked in the same period of 2023. This reflects how Globe’s collaboration with banks and other financial institutions to curb financial fraud has been working.
Cu reaffirmed Globe’s commitment to stringent monitoring and blocking of potential financial fraud in its network.
“Globe will remain a staunch ally of the government and financial institutions in beating fraud. Through the passage of AFASA, we look forward to a safer financial environment for our customers and the public,” he said.
AFASA mandates banks and other financial institutions to implement stringent security measures and robust fraud management systems to protect financial accounts.
It empowers the Bangko Sentral ng Pilipinas (BSP) to thoroughly investigate and scrutinize financial accounts potentially involved in illicit activities. It also authorizes the BSP to apply for cybercrime warrants for electronic communications implicated in violations of this law, effectively bypassing the usual constraints imposed by bank secrecy and data privacy regulations.
The law penalizes financial fraud schemes with heavier penalties, including imprisonment of 6 to 8 years and fines of up to Php 500,000 for money mule schemes; prison time of 10 to 12 years or fines of up to Php 1 million for social engineering schemes; and life imprisonment or fines of up to Php 5 million for economic sabotage.
To learn more about Globe’s efforts against cybercrime, please visit www.globe.com.ph.
Nears completion of service restoration in typhoon-hit areas
Globe on Friday started deploying Libreng Tawag and Libreng Charging (LT/LC) stations in areas that need connectivity support in the wake of Typhoon Carina and the enhanced southwest monsoon.
Globe’s LT/LC station was first rolled out in Barangay Tatalon in Quezon City.
Location: Diosdado Macapagal Elementary School, Victory Avenue, Tatalon, QC
Schedule: July 26 to 28, 8 a.m. to 5 p.m.
Meanwhile, Globe has nearly completed restoration work in areas hit by service disruptions due to commercial power outages.
As of 9 a.m. Friday, call, text and data services in affected areas in Metro Manila have been fully restored. Most services are also at 100% in towns and cities in Abra, Bataan, Ifugao, Ilocos Norte, Ilocos Sur, Isabela, La Union, Pangasinan, Tarlac and Zambales that experienced outages.
Restoration work is also round the clock in affected areas in Rizal, Batanes, Benguet, Bulacan, Nueva Ecija, Pampanga and Quirino.
“Our personnel are working double time to quickly restore service in other affected areas. We have also started rolling out our free call and charging stations to give connectivity support in areas reeling from the impact of the typhoon,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.
Earlier, Globe provided Globe Prepaid and TM users free calls, texts and data for one day, and extended due dates to Mobile and Broadband Postpaid customers. KonsultaMD, Globe’s telehealth provider, also provided one free video consultation voucher valid for one time use within one month via the code ALAGANGGLOBE.
Globe continues to call on customers to send help to severely hit families. Customers may donate their Globe Rewards points through the GlobeOne app.
For more information on Globe’s disaster response and Globe Stores operations, follow GlobeICON on Facebook or visit the Globe website for the latest #StaySafePH advisories.
Outages due to commercial power failure
Globe has begun restoration work in a few areas in Metro Manila and Northern Luzon affected by service disruptions due to commercial power failure following the devastation of Typhoon Carina and the enhanced southwest monsoon.
As of 9 a.m. Thursday, over 90% of Globe’s Mobile sites in Metro Manila were up and running, with few facilities down due to power outages. None of the 3G sites were affected.
In Northern Luzon, more than 95% of 2G, 3G, LTE and 5G sites were operational.
“As the weather has improved and floods have subsided, our personnel are now working on quickly restoring services in the few isolated areas that experienced disruptions in their call, text and data services,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.
Globe has not recorded any damage to network infrastructure.
“Overall, our network remains intact and stable, providing communications services critical to relief and recovery operations in typhoon-hit areas. It is proof that our network resilience efforts work,” Crisanto added.
Globe earlier prepositioned personnel and equipment in areas forecast to bear the impact of the typhoon and habagat to ensure quick response in case of network emergencies.
The weather system, which dumped non-stop rains across Luzon Wednesday, brought catastrophic flooding to major roads and villages in Metro Manila and other parts of Luzon.
It intensified into a super typhoon Wednesday afternoon before weakening into a typhoon just before making landfall in Taiwan.
At the height of the devastation, Globe extended connectivity support to customers, giving Globe Prepaid and TM users free calls, texts and data, and extending due date extension to Mobile and Broadband Postpaid customers.
Globe’s telehealth provider KonsultaMD also provided one free video consultation voucher valid for one time use within one month via the code ALAGANGGLOBE.
Globe customers may send help to severely affected families by donating their Globe Rewards points via the GlobeOne app.
For more information on Globe’s disaster response and Globe Stores operations, follow GlobeICON on Facebook or visit the Globe website for the latest #StaySafePH advisories.
#AlagangGlobe extends support to affected customers
Globe’s network and core services are operational amid non-stop rains and floods brought by Typhoon Carina and the southwest monsoon.
On Wednesday, call, text and data services in areas affected by the typhoon remained operational, with isolated cases of interruption due to commercial power outages. Globe has also prepositioned personnel for quick response in case of any network emergency.
“We would like to assure our customers that our network is ready for any potential impact of the typhoon and the enhanced habagat on our infrastructure. Our network facilities across the country are built for resilience, with generators and batteries on standby in case of commercial power outages,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.
Rains continued to batter Metro Manila and other parts of Luzon Wednesday due to the effects of Carina, which also worsened the impact of the southwest monsoon. This has caused persistent rains and widespread flooding, shutting down major roads around the metro.
According to PAGASA, expect moderate to intense rains over various areas in the western portion of Luzon until Thursday. Malacañang has suspended work in government and classes in all levels in Metro Manila, while private companies have allowed workers to work from home.
The public is advised to stay updated and get verified weather reports. Globe provides free data access to the website of the National Disaster Risk Reduction and Management Council (NDRRMC).
#AlagangGlobe
Globe has also provided connectivity support and other forms of aid for residents in affected areas. Globe Prepaid and TM customers are getting free unli calls and texts to all networks, free 100MB of data for internet surfing and other apps, and another 100MB for Facebook, Viber and more valid for one day.
Globe At Home Prepaid WiFi users in areas stricken by the typhoon and habagat, meanwhile, received free 5GB of data that they may use within three days. Globe GFiber Prepaid users were given seven days of promo extension, allowing them to use connectivity services for free for one full week.
Globe Postpaid and Globe At Home customers, meanwhile, were granted extended payment due dates to cushion the economic impact of the storm. Globe At Home Postpaid customers also received 15GB of shareable data.
Globe’s telehealth provider KonsultaMD is also providing customers in affected areas one free video consultation with a general practitioner. This offer, valid for one time use within one month, can be accessed via the code ALAGANGGLOBE.
Valid for 1 time use for 1 month
Globe is ready to deploy Libreng Tawag, Libreng Charging and Libreng WiFi stations in affected areas where communication services may be affected.
Customers are encouraged to support relief efforts by donating their Globe Rewards points via the GlobeOne app.
For more information on Globe’s disaster response and Globe Stores operations, follow GlobeICON on Facebook or visit the Globe website for the latest #StaySafePH advisories.
Globe has prepositioned its personnel and supplies in Luzon as Typhoon Carina continues to intensify monsoon rains.
“Our facilities are equipped with generators and alternative backup power sources to ensure steady power supply and prevent commercial power outages from affecting the delivery of connectivity services,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.
According to PAGASA, expect moderate to intense rains over various areas in the western portion of Luzon until Thursday.
Globe is also on standby for the possible deployment of Libreng Tawag, Libreng Charging and Libreng WiFi Services in areas where the storm may cause power and service outages.
Affected residents are reminded to make their own preparations, including storing food, water and medicine, readying first aid kits, emergency light sources and batteries, and charging their mobile devices.
To help customers access timely and verified weather updates, Globe provides free data access to the website of the National Disaster Risk Reduction and Management Council (NDRRMC). Globe would also like to remind the public to get their information from legitimate and trusted news sources to make sure they get vetted weather information, and heed warnings sent by the agency via SMS alerts.
For more information on Globe’s disaster response operations, follow GlobeICON on Facebook or visit the Globe website for the latest #StaySafePH advisories.
Globe AT HOME has partnered with XIAOMI, a global leader in accessible quality technology, to bring exclusive online offers catering to the needs of modern Filipino households.
Together with XIAOMI’s innovative devices, Globe AT HOME aims to provide the best value for fiber connectivity that helps build intelligent homes and enhance the digital experience of its customers.
Until August 31, new GFiber Prepaid subscribers will receive a P500 XIAOMI voucher with every successful application. This initiative provides affordable and reliable internet solutions while granting access to XIAOMI’s wide range of intelligent devices.
Follow this simple process to get the e-gift certificate:
- Redeem the promo code via Globe Rewards, no points required. Search “P500 XIAOMI voucher with NEW GFiber Prepaid Application” in the Rewards catalog.
- Alternatively, find the promo code on marketing materials available on https://XIAOMIstoreph.com/, the official XIAOMI Facebook page, and select XIAOMI authorized stores nationwide.
- Enter the promo code in the “referral code” field when applying for GFiber Prepaid. To apply, simply go to globe.com.ph or the GlobeOne app.
- Receive the P500 XIAOMI voucher via SMS within three business days of installation.
GFiber Prepaid boasts numerous benefits, including high-speed internet up to 50 Mbps for as low as P23 per day over 30 days, reloadable UNLI Internet with no monthly bills, no contract, and a quick installation process within 24 hours.
Existing Globe AT HOME subscribers are also in for a treat with a 10% discount on select XIAOMI items.
The process to claim this discount is straightforward:
- Redeem and get the registration link via Globe Rewards without needing any Rewards points. Search for “10% discount on XIAOMI” in the Rewards catalog.
- Register your Globe AT HOME account details, whether GFiber Plan postpaid or GFiber Prepaid, in the provided form.
- Within 5-7 business days, XIAOMI will send instructions via email to access the exclusive page offering the discount.
“We are committed to bringing the best value and technology to our customers. Through our partnership with XIAOMI, we aim to empower more households with high-quality internet and cool devices, making intelligent homes a reality for many Filipinos,” said Abigail Cardino, VP and Head of Brand Management for Globe’s Broadband Business.
“XIAOMI is excited to partner with Globe AT HOME to bring our innovative and practical technology to Filipinos, making their daily lives more convenient and enjoyable,” said Tomi Adrias, Head of Marketing at XIAOMI Philippines.
#PanahonNa para sa mabilis at sulit na UNLI Internet! Apply through https://gfiberprepaid.globe.com.ph/ or the Globe One app to begin creating an intelligent home.
Globe welcomes President Ferdinand Marcos Jr’s vow to enhance connectivity in the country, including leveraging tower-sharing and initiating policy reforms for faster and more efficient network expansion.
In his State of the Nation Address Monday, Marcos promised to “harness the concept of common towers” and pave the way for “policy reforms and streamlined processes” – steps that Globe has been espousing in various fora to improve connectivity.
Digitalization, the President said, should also become the new standard in Philippine schools as a critical component of uplifting the country’s education system.
“Globe thanks the President for giving priority to enhancing the country’s connectivity infrastructure in his SONA. Our goals are well-aligned, and we look forward to our sustained collaboration with the government and other stakeholders to bring to fruition our parallel vision of a digitalized nation,” said Ernest Cu, Globe President and CEO.
He cited how Marcos’ SONA targets echo Globe’s initiatives, including optimizing the use of common towers to make network builds more capital-efficient.
Globe has also been pushing for policy reforms, including amendments to the outdated National Building Code to classify the internet as a basic necessity, remove lease fees for in-building solutions, and mandate the provision of space for telco infrastructure in buildings and real property developments.
The company has also been calling for the full and effective implementation of Executive Order No. 32, which streamlines the permitting process for telco infrastructure.
Globe’s initiatives to bring connectivity to Geographically Isolated and and Disadvantaged Areas (GIDA) also complements the government’s efforts to connect remote areas to the internet. To date, Globe’s network has reached over 500 GIDAs across the country.
Globe also provides affordable connectivity for Filipino homes, including GFiber Prepaid, which was rolled out in line with the company’s advocacy for digital inclusion. GFiber Prepaid provides fiber-fast connectivity with no monthly bills and no lock-up periods.
“The government can count on Globe to be its constant ally in advancing the country’s digitalization goals. We’re ready to work together on necessary policy reforms and collaborate more closely so that every Filipino experiences the life-changing benefits of reliable connectivity,” said Cu.
Globe is a member of the Private Sector Advisory Council (PSAC), a platform where private sector leaders directly interface with the President to collaborate on projects and reforms that will advance economic growth and uplift Filipino lives.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe continues to demonstrate its unwavering commitment to online safety and protection, sustaining its efforts to block access to child pornography and illegal gambling sites.
In the first half of 2024, Globe successfully intercepted 1,718 domains and 190,167 URLs related to child pornography, a substantial rise from the 1,295 domains and 129,652 URLs blocked during the same period in 2023.
Similarly, Globe intensified its crackdown on illegal gambling sites, deactivating 2,726 domains in the first six months of 2024, compared to 1,828 in the same period the previous year.
Since the initiation of its #MakeITSafePH campaign in 2017, Globe has actively aligned its initiatives with the Anti-Child Pornography Act of 2009 (Republic Act 9775), which mandates internet service providers (ISPs) to deploy technologies that prevent access to or transmission of child pornography.
“Globe is focused on creating a safer online environment for all, especially for children. Our increased efforts to restrict access to harmful content reflect our dedication to upholding the highest standards of online safety,” said Anton Bonifacio, Globe’s Chief Information Security Officer and Chief AI Officer.
Globe’s commitment to this cause is further underscored by its investment of over $2.7 million in advanced content filtering systems to enhance its capabilities in detecting and blocking illegal content.
The company also collaborates closely with various organizations, including the Department of Information and Communications Technology (DICT), Department of Justice (DOJ), Philippine Chamber of Telecommunications Operators, and non-government organizations to bolster child protection online.
Globe’s proactive measures are crucial in addressing this alarming trend, highlighted by a study from the US-based National Center for Missing and Exploited Children (NCMEC), which identified the Philippines as a leading source of Online Sexual Abuse and Exploitation of Children (OSAEC) content.
The company’s initiatives are not limited to preventing access to harmful content. Through its #MakeITSafePH campaign, Globe undertakes comprehensive educational programs and awareness activities designed to empower users with the knowledge and tools needed to protect themselves online.
Globe’s endeavors aim to foster a culture of digital responsibility and ensure a safer internet experience for all Filipinos.
To learn more about Globe, visit https://www.globe.com.ph/.
Eyes expansion to more destinations in Q3
Mobile leader Globe has launched its VoLTE (Voice over LTE) roaming capabilities, commencing with partners across Asia and the US. This innovative solution ensures that Globe customers can enjoy uninterrupted high-quality voice calls and text messaging even as foreign networks phase out their legacy 2G and 3G infrastructure.
As of July, Globe has brought VoLTE roaming to key destinations like Japan via Softbank, Australia via Optus, Hong Kong via CSL, Taiwan via Taiwan Mobile, Macau via CTM, and T-Mobile & AT&T in the USA.
Italy is also in the pipeline via TIM and Wind.
VoLTE allows users to leverage LTE networks for high-definition voice calls, texts, and simultaneous mobile data usage without relying on older technologies. It provides uninterrupted connectivity, faster call setup, and the ability to use voice and data concurrently – all at no extra cost beyond regular roaming rates.
“Traveling abroad should not mean being cut off from life back home. With VoLTE roaming, Globe ensures that our customers stay fully connected wherever they are, whether making calls for real-time updates or receiving important text notifications such as OTPs from their most-used apps. The last thing they should worry about is losing communication,” said Paula Rivera-Castillo, Head of Globe International Business.
Without VoLTE roaming capabilities, Globe customers may face connectivity challenges such as the inability to make voice calls and send text messages in countries that have phased out 2G and 3G networks.
To enjoy VoLTE roaming, customers simply need a VoLTE-capable device, an account provisioned for VoLTE, and an LTE signal from Globe’s roaming partners.
Customers are encouraged to check their device compatibility and enable VoLTE in their settings before traveling.
“Traveling abroad should be a delightful experience. With our rapidly expanding global VoLTE roaming footprint, Globe customers can focus on enjoying every adventure, knowing their mobile service has their back,” said Castillo.
Globe has also launched VoLTE roaming with inbound roaming partners in the Philippines, making the service available to travelers.
As mobile networks worldwide continue evolving, Globe is committed to staying ahead of the curve, proactively delivering cutting-edge solutions tailored to the changing customer needs and demands. The VoLTE roaming rollout underscores Globe’s innovative leadership in adapting to technological disruptions in the telecom landscape.
To learn more about Globe VOLTE roaming service, visit glbe.co/VoLTERoaming.
A Crowdstrike software issue has caused a global IT outage affecting Microsoft Windows systems, resulting in service disruptions in some industries and key sectors nationwide.
Globe’s core services, which includes call, text and data connectivity however, remain unaffected.
“The issue was isolated to a few Windows-based workstations that our employees use for work for the most part, and some servers that do not materially affect our core services,” said Anton Bonifacio, Globe Chief Information Security Officer.
Globe has noted a substantial decrease in bank-related spam and scam SMS, highlighting the success of its rigorous anti-fraud measures and strategic collaborations with major financial institutions.
From January to June 2024, Globe successfully intercepted 2,740,012 bank-related spam and scam messages, marking a 43.56% year-on-year decline compared to the 4,855,199 messages blocked in the same period of 2023.
This underscores the effectiveness of Globe’s proactive strategies and robust partnerships with the country’s major banks and financial institutions.
The noteworthy improvement follows Globe’s anti-fraud agreements with the Bankers Association of the Philippines (BAP), encompassing 45 major banks, and various individual players in the finance sector. These collaborations have enabled vigorous and timely data and intelligence-sharing, aligning efforts to prevent and investigate fraud more effectively.
“Our collective efforts with the banking sector have significantly strengthened our fight against spam and scam SMS targeting depositors. By working together and sharing critical intelligence, combined with our enhanced detection and blocking systems, we can now better protect our customers from illegal activities,” said Anton Bonifacio, Globe’s Chief Information Security Officer and Chief AI Officer.
Globe has allocated approximately US$20 million to enhance its spam and scam SMS detection and blocking systems to prevent fraudulent messages from reaching consumers,
The company operates a 25/7 Security Operations Center that filters out unwanted messages, including app-to-person and person-to-person SMS from international and domestic sources.
Amid this decline, Globe calls on mobile users to remain vigilant amid emerging scam schemes that evade cellular networks, including the use of chat apps and fake cell towers that are able to send messages without telco detection.
To learn more about Globe, visit https://www.globe.com.ph/.
In an era where technology quickly reshapes industries, the finance sector stands on the brink of a major transformation. With the roll-out of the National Strategy for Financial Inclusion and the introduction of Open Finance frameworks, Globe Business has taken a pioneering step to position itself as a leader in digital enablement for the finance sector.
This initiative was showcased in “Breakthrough: A Web Series Introducing a World of Financial Possibilities,” which aims to bring cutting-edge financial technologies to the forefront of business operations and strategy.
The first part of the series was designed to educate financial service institutions on the concept of Open Finance and its potential benefits for their businesses. The second webinar, slated later this month, will focus on fintech, improving backend efficiencies, leveraging CX to grow customer base, and building business resilience through cybersecurity.
“Globe Business is excited to help bring these opportunities to Philippine financial businesses. We commit to providing tailored solutions and technologies that your businesses need to succeed with your Open Finance journey,” said KD Dizon, Head of Globe Business.
“As we embark on this journey of exploration and discovery, let us open our minds to the possibilities that lie ahead. We at Globe Business are truly excited to empower Filipino businesses with innovation that propels businesses towards growth and drives financial inclusion in the country,” she added.
The webinar addresses specific needs of diverse subsegments within the finance sector, including banking and non-banking institutions, cooperatives, microfinance, insurance, and pawnshops.
This targeted approach ensures that the solutions and strategies discussed are applicable and actionable for businesses at various stages of digital maturity, tailoring insights to the unique challenges and opportunities each segment faces.
The series kicked off with insights from Anatoly “Jing” Gusto, Bank Officer V of Bangko Sentral ng Pilipinas; Imelda “Ida” Tiongson, President and CEO of Opal Portfolio Investments; and Alan Ainsworth, Open Finance Lead of the Cambridge Judge Business School. Each speaker brought a unique perspective on the framework’s principles, its potential for innovation, and the practical challenges of adoption.
The discussions showed that financial institutions actively seek opportunities for upskilling to close gaps in their operations or discover innovative approaches to enhance their existing technology programs.
These businesses are also seeking resources to understand new financial frameworks, the best technological applications, and successful tech transformation stories. By integrating these insights and practices into their operations, they seek to boost their competitiveness in the market.
The “Breakthrough” webinar series represents a significant step forward in Globe Business’ journey toward a more inclusive and technologically adept financial ecosystem. Initiatives like these not only help individual businesses adapt and thrive but also contribute to the country’s financial inclusion and technological advancement.
Sign up to get exclusive Globe Business offers at https://bit.ly/prexclusiveoffer.