Lately, you’ve probably been receiving spam or scam texts. This, even while telcos like Globe have ramped up security measures to block these messages. So, where are all these scam texts coming from, and how are they evading detection? Here’s what you need to know.
The Shift in Scam Tactics
Scammers are now bypassing traditional cellular networks by using internet-based messaging platforms. This shift began after telcos like Globe started blocking all person-to-person SMS with links in September 2022 and then restricted app-to-person SMS.
The crackdown on traditional SMS scams has pushed fraudsters to seek alternative methods and they’ve found ways to get around telco filters.
Internet-Based Messaging Platforms
With the increased security measures on SMS, scammers are now using internet-based messaging platforms to target mobile phone users. Through these apps, they evade cellular networks and even get to use foreign mobile numbers. These platforms include:
- Over the top (OTT) media services or chat apps
- Rich Communication Services (RCS) chats for Android users
- iMessage for Apple users
To be safe, never engage with or click links in chat messages with suspicious links, and ignore unsolicited calls from unknown numbers, both foreign and local.
Spoofing
Another sophisticated method scammers use is IMSI catchers, or fake cell towers. These portable devices mimic real cell towers to intercept mobile communications. Scammers can then send messages using spoofed sender IDs through the 2G network, making their messages look like official communications from reputable sources.
Spoofed messages often hook you with enticing offers and then instruct you to click links, which then direct you to malicious websites. This is how fraudsters collect your information to pry open your bank accounts or e-wallets.
This technique, known as spoofing, makes it extremely difficult for you to detect the fraud. To help its customers distinguish real customer SMS from spoofed messages, Globe no longer uses links in its official customer advisories.
Stay Informed and Vigilant
Anton Bonifacio, Globe’s Chief Information Security Officer and Chief AI Officer, emphasized that the fresh wave of spam and scam messages do not pass through the cellular network and hence are outside the scope of telco filters.
“Clever fraudsters continue to find ways to get around our security measures. As scammers adapt their tactics, it’s crucial for you to be extra vigilant and stay informed,” said Bonifacio.
Thus, you should always double-check the authenticity of messages, especially those with links, and report any suspicious texts to your mobile provider. You may also activate the spam filter in your device.
By staying vigilant, you can help combat the rise of scam texts and protect yourself from fraud.
To keep you safe from scammers, Globe proactively blocks spam and scam SMS and fraud-linked SIMs in its network. It also continues to invest in the latest technologies and forges strategic partnerships with relevant stakeholders to better protect customers from persistent threats.
If you receive any suspicious message, file a report via Globe’s #StopSpam portal.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe has observed a significant decline in blocked spam SMS messages in the second quarter of 2024 compared to the same period last year, revealing a noticeable shift of illegal activities to other channels as scammers adapt to circumvent anti-fraud measures.
In the second quarter of 2024, Globe intercepted a total of 235,998,731 spam SMS messages, a substantial drop from the 1,104,502,921 messages blocked in the same quarter of 2023. This is a substantial 79% year-on-year (YOY) decline.
So far blocked spam SMS messages in 2024 have been declining, with a 35% decrease from 362,773,894 messages blocked in the first quarter of 2024 compared to the year’s second quarter.
Further supporting this trend, the number of deactivated SIMs reported via Globe’s #StopScam portal from April to June 2024 fell to 504 from 4,054 in the same period the previous year, marking an 88% decrease YoY.
Between the first and second quarters of 2024, the drop was 40%, with the first three months of 2024 recording 841 deactivated numbers. Deactivated numbers include SIMs within the Globe network.
Meanwhile, the total blacklisted numbers from competitor networks are also declining albeit still substantial from 31,078 in the second quarter of 2023 to 11,026 in the second quarter of 2024, indicating a 65% reduction YoY, and a 70% decrease from this year’s first quarter total of 36,549.
“We have observed a consistent decline in spam SMS– those that pass through the cellular network– as we continue to implement stringent filtering systems, including blocking person-to-person SMS with links,” said Anton Bonifacio, Globe’s Chief Information Security Officer and Chief AI Officer.
“We reiterate our advise to our customers to remain vigilant and never engage with any unsolicited message they receive, whether via SMS or chat apps, particularly those with dubious offers,” he added.
While these figures demonstrate the effectiveness of Globe’s current spam filtering systems, they also highlight a change in scam tactics that evade cellular networks.
Currently, there is an increasing threat posed by spoofed SMS, a method that bypasses telecom networks’ spam filters, making detection and prevention particularly challenging.
Spoofing is a technique in which unscrupulous persons or groups impersonate SMS channels to lure unsuspecting victims into sharing personal information or clicking on malicious links, potentially leading to financial losses or compromised data security.
Spoofed SMS uses International Mobile Subscriber Identity (IMSI) catchers or fake cell towers. These devices simulate cell towers to intercept mobile communications within a certain radius, compelling phones to connect and receive spoofed SMS messages directly. These messages do not pass through the cellular network, hence evading telco filters.
Fraudsters are also shifting to over the top media services or chatapps, Rich Communication Services (RCS) chats for Android users, and other Internet-based messaging platforms to send messages to target users even while using foreign numbers or email addresses. These messages also do not pass through the cellular network.
“As we tighten our defenses against spam SMS, we are also aware that scammers are continuously evolving their methods. Globe is committed to staying ahead of these threats by enhancing our security protocols across all channels. Our goal is to protect our customers from fraud, ensuring their trust in our services remains unshaken,” said Bonifacio.
The company is stepping up its efforts to combat fraud by deploying advanced network probes to detect and neutralize IMSI catchers and fake base stations. It also continues to proactively block SMS with links.
To further bolster its cybersecurity framework, Globe continues to invest in state-of-the-art technologies and strategic partnerships, ensuring robust protection for its customers against emerging threats.
As part of its ongoing commitment to customer security, Globe urges its users to report any suspicious messages or activities to the #StopSpam portal. Globe also educates its customers on safe digital practices to further safeguard them from potential scams.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe’s first ever Campus Connect, an event organized by the Globe Cloud Community, drew 100 top students from seven top partner schools.
The Globe Cloud Community (GCC) recently showcased Globe’s milestones in cloud technology and Information Technology (IT) engineering in its latest initiative, Campus Connect 2024.
The event sought to inspire and empower top talents from 10 partner schools by sharing real-world experience and tools on how to excel in the rapidly evolving fields of cloud computing and IT.
Campus Connect 2024 brought together 100 top students from Far Eastern University, Colegio de San Juan de Letran Calamba, National University, Asia Pacific College, University of Santo Tomas, Mapúa University and the Technological Institute of the Philippines.
At the daylong event, the students learned insights into Globe’s robust multi-cloud strategy, highlighting the integration and benefits of cloud transformation.
The engaging sessions and presentations were led by Globe’s leading cloud engineers and technology experts who shared their experiences and success stories as well as the challenges.
Speakers at the event talked about the cloud enablement, agility in engineering, transformation of traditional infrastructure, and automation.
During a fireside chat, RJ Mendiola, Globe’s Assistant Vice President for Cloud Service Operations, meanwhile, cited the importance of resilience in helping the youth handle challenges they will inevitably face in life.
“We have to teach the kids nowadays about resilience. In reality, life is not easy. Kailangan nila matutunan and tanggapin that failure is part of progress and it’s leading toward success. It doesn’t matter how much or how many times you fall, what matters is how many times you rise up,” said Mendiola.
Samantha Faye Santos (L) and Ma. Sharlene Bascon ®, graduating IT students from the Colegio de San Juan De Letran in Calamba, Laguna, said they learned valuable lessons from Campus Connect as they prepare to start their own careers.
Campus Connect also served as a platform for students to learn about Globe’s Cadetship Program, which offers a pathway for aspiring cloud engineers to kickstart their careers at the company.
Participants got to engage in interactive sessions, including live demonstrations, Q&A panels, and case study walkthroughs. These sessions were designed to provide a deep dive into the practical applications of cloud computing and the dynamic work environment at Globe.
Samantha Faye Santos, a graduating IT student from Letran Calamba, said the event was an “eye-opener.”
“Sabi nga po nila, for us graduating, natatakot din kami na wala kami agad experience, baka marami magreject [sa job]. Sabi nila sa amin na be open lang po, go lang po after rejection, then learn fast po,” said Santos, who is eyeing a career in programming and cloud technology.
Akira Fidelino, 20, and Kylene Naiomi Bondoc, 22, computer science students from the Asia Pacific College in Makati City, noted the importance of learning from the field.
“I think it’s very important to attend events like these especially since palapit na kami sa graduation. It gives us the opportunity to network more and build connections na makakatulong sa amin once we enter the workforce,” said Fidelino.
“It’s good for us not only to build connections but also to build our foundation in knowledge. Hindi naman lahat matututnan natin sa school lang. Iba pa rin matututunan natin ‘pag nasa workforce na tayo. So being able to interact with these seniors, getting to know their experience, their journey, and their learnings, how they stabilized their career, is actually very helpful for us to be able to prepare ourselves,” said Bondoc.
Campus Connect 2024 is part of Globe’s ongoing commitment to nurturing the next generation of IT professionals. By collaborating with partner institutions, Globe aims to create tech-driven immersion experiences that prepare students for the future of work. This initiative also opens doors for further collaboration, such as career talks and symposiums, enhancing students’ readiness for a technology-driven future.
For more information about Campus Connect 2024 and Globe’s cloud initiatives, please visit https://www.globe.com.ph/.
Globe Business reinforces its commitment to fortify cybersecurity for enterprises with a partnership with Zscaler. (L-R), Angeline Po, Vice President for Product, Globe Business and Jayda Lam – ASEAN Senior Business Partner, ZScaler.
Globe Business has teamed up with Zscaler, a global leader in cloud security, to offer comprehensive managed security services. This collaboration aims to bolster user access and data protection for small, medium, and large organizations.
Through this strategic partnership, Globe Business reinforces its commitment to enabling digital transformation while ensuring businesses can operate securely in today’s interconnected landscape.
By leveraging Zscaler’s cloud security platform, the Zscaler Zero Trust Exchange™ platform customers get:
- Better Protection: Robust security capabilities help effectively detect, prevent, and respond to sophisticated cyber threats.
- Improved Operational Efficiency: Reduced overhead, friction, and operational costs in configuring and managing security solutions while delivering comprehensive endpoint, cloud, identity, and data protection.
- Increased Competitiveness: Differentiated security offerings backed by trusted providers, enabling organizations to focus on driving their core businesses forward.
Globe Business provides Managed User and Access Security that empowers IT teams to efficiently secure user connections to internet resources and private applications. Zscaler solutions include Zscaler Internet Access™ (ZIA™) which is delivered as a Security Stack as a Service from the cloud. It is designed to eliminate the cost and complexity of traditional secure web gateway approaches and provide easily scaled protection to all offices or users regardless of location, and minimize network and appliance infrastructure.
Meanwhile, Zscaler Private Access™ (ZPA™) is a ZTNA-as-a-Service that takes a user-centric and application-centric approach to private application access. A cloud-delivered service, ZPA is built to ensure that only authorized users have access to specific private applications by creating secure segments between individual devices and apps.
As the first Managed Security Services Provider (MSSP) for Zscaler in the Philippines, Globe Business provides 24/7 proactive monitoring, threat detection, and incident response supported by its highly skilled security operations center. These solutions offer advanced threat prevention, data protection, and secure access for users across any device, location, or network while reducing the cost and complexity of running a secure enterprise-class network.
“We understand the immense challenges businesses face in navigating the evolving cybersecurity landscape amid rapid digital adoption,” said Angie Po, Vice President for Product at Globe Business. “Joining forces with ZScaler allows us to deliver cutting-edge security capabilities coupled with trusted managed services. This powerful combination enables our customers to embrace innovation confidently, knowing their users, applications, and data are comprehensively protected.”
“Cybersecurity is a top priority for modern enterprises, and we are excited to partner with Globe Business to deliver our industry-leading cloud security services in the Philippine market,” said Foad Farrokhnia, Vice President, Channel & Alliances, Asia Pacific & Japan, Zscaler. “This collaboration underscores our shared vision of empowering organizations to securely transform their businesses through the adoption of cloud and mobility, without compromising performance or user experience.”
Globe Business continues to work with businesses to securely transform their business and operations with its wide network and ecosystem of ICT providers such as Zscaler. Globe Business ensures that organizations remain consistently prepared for security challenges, enabling them to focus on meeting the needs of their customers. This approach fosters trust between businesses and their clientele, facilitating stronger relationships and sustainable growth.
To learn more about Globe Business and how it can address your IT requirements, visit https://www.globe.com.ph/business/enterprise/cybersecurity.
Traveling to the Land of Smiles? If you’re a Globe customer, get ready for an amazing new experience in Thailand!
Globe has joined forces with nine leading Asian mobile operators under the Bridge Alliance to roll out the first-of-its-kind “Welcome to Thailand Privileges” campaign.
This exciting collaboration led by AIS Thailand with retail giant Central Department Store Group allows Globe roamers in Thailand to enjoy exclusive shopping discounts, dining deals, and more at over 77 Central and Robinson department stores across Bangkok, Phuket, Pattaya, Chiangmai, Samui and other popular locations until February 28, 2025.
“We’re thrilled to team up with our Bridge Alliance partners to make roaming more rewarding for our customers,” said Paula Rivera-Castillo, Head of Globe International Business.
“Thailand is one of the top destinations for Filipinos, and now our customers can take advantage of world-class shopping and dining privileges on top of Globe’s close-to-local data rates,” she said.
Other Bridge Alliance members participating in the campaign are AIS (Thailand), China Unicom (China), HKT (Hong Kong), CTM (Macau), Telkomsel (Indonesia), MobiFone (Vietnam), Taiwan Mobile (Taiwan), Maxis (Malaysia), and Singtel (Singapore).
Here’s a sneak peek into premium benefits that Globe GoRoam Thailand roamers can unlock in Thailand:
Big Savings While Shopping – Receive discount coupons valued at up to 3,600 baht for use at any Central or Robinson department store location.
Grocery and Food Discounts – Need to restock during your travels? Use a 140 baht coupon for your grocery haul at participating Tops Supermarkets, Food Halls, and Fine Food stores.
Brand Name Game – Prepare for next-level retail therapy with exclusive privileges and discounts worth 12,000 baht from over 45 world-renowned brands, including La Mer, Estée Lauder, Tom Ford Beauty, MAC, Sabina, Guy Laroche, Marks & Spencer, Sanrio, Smiggle, Adidas, Sunglass Hut, Tissot, Zwilling, PAÑPURI, and Dyson.
Foodie Adventures – Taste the best of Thai street food with discounts at iconic spots like Lofter, Eathai, Living House, and the brand new Public Lane | Public Market food haven in downtown Bangkok.
To enjoy the “Welcome to Thailand Privileges,” just activate GoROAM Thailand, then present your passport and GlobeOne app showing the GoRoam Thailand promo at the Customer Service counter of Central Chidlom, Central at centralwOrld, Central Chiangmai, Central Pattaya, Central Patong, Central Phuket Floresta, Central Samui, Central Hatyai. Robinson Rama 9, Robinson Sukhumvit, Robinson Bangrak, Robinson Chiangmai, Robinson Mae Sot, Robinson Jungceylon, Robinson Chalong, Robinson Thalang, and Robinson Hatyai.
GoRoam Thailand gives you 15GB of all-access data for only Php 800, valid for 8 days. Register now via the GlobeOne app.
Level up your Thailand adventure. Stay tuned to glbe.co/RoamingPerks for the latest updates on accessing these travel perks.
To learn more about Globe, visit https://www.globe.com.ph/.
Patrick Gloria, Globe External Affairs Vice President, speaks at the 15th annual Asia CEO Forum in Cebu. (Photo via Asia CEO Cebu)
Globe is committed to continuously innovating and beefing up its network to deliver inclusive connectivity and life-enabling services in the regions, a key officer recently assured Cebu’s business community.
Patrick Gloria, Globe External Affairs Vice President, spoke about Globe’s sustained initiatives towards digital transformation at the recently held 15th annual Asia CEO Forum held in Fili Hotel, Nustar Cebu.
The event brought together business leaders to discuss strategies for advancing their enterprises and contributing to Metro Cebu’s economic development. This year’s forum focused on integrating new technologies, such as artificial intelligence (AI), to revolutionize business operations and spur growth in the region.
“In today’s digital world, connectivity is not a privilege but a right for all. Globe is committed to bridging the digital divide, ensuring that the benefits of the digital age are accessible to everyone,” said Gloria.
He shared Globe’s network initiatives in Cebu aimed at meeting the increasing demand for connectivity. In the last three years, new cell site deployments and expansions of existing sites have bolstered cellular infrastructure, resulting in increased network coverage of of 34% in Cebu City, 10% in Lapu-Lapu City, 9% in Mandaue City, and 47% across the rest of the province.
The company also continues to replace its legacy copper infrastructure with modern fiber technology, greatly enhancing internet speeds and reliability. Over the past five years, Globe has built 241,000 fiber-to-the-home (FTTH) lines, with 30% in Cebu City, 12% in Mandaue City, 12% in Lapu-Lapu City, and 46% across the province.
Beyond investing in infrastructure, Gloria noted the importance of investing in people. Globe maintains a steadfast focus on its customers, believing in following their journey, understanding their unique needs, and addressing these needs through innovative technology.
Globe, fast expanding into a full-fledged technology company, explores customer-centric solutions that democratize financial services, primary healthcare, and e-commerce. Through its ecosystem of digital platforms, including GCash and KonsultaMD, Globe empowers individuals and businesses, fostering a more inclusive and resilient digital economy.
Globe’s commitment to sustainability is also evident in its adherence to the United Nations Global Compact Principles and its pledge to achieve zero carbon emissions by 2050.
He also acknowledged the importance of Globe’s partnerships with national government agencies and local government units (LGUs) to expedite the deployment of connectivity infrastructure through streamlining the permitting process.
The Asia CEO Forum Cebu underscored the significant role of digital transformation in driving economic development and improving the lives of people in the Visayas. Globe’s sustained efforts towards inclusive connectivity play a vital role in realizing these goals, ensuring a vibrant and prosperous future for Metro Cebu and the rest of the nation.
To learn more about Globe, visit https://www.globe.com.ph/.
Ernest Cu, Globe President and CEO, talks about Globe’s long-going support for cancer-stricken employees as Globe joins the Working With Cancer pledge.
First PH telco to support global campaign vs cancer stigma
Aiming to remove the cancer stigma and provide greater support for stricken employees, Globe has joined the Working With Cancer pledge led by French multinational advertising and public relations firm Publicis Groupe.
Globe is the first telco not just in the Philippines but also in Southeast Asia to participate in the global effort, joining over 1,700 others from around the world that have joined the pledge.
The initiative is a call to action for business leaders to take charge in abolishing the stigma and insecurity that people with cancer face in the workplace and to create a culture of support for those who need it most. This aligns with Globe’s goal to provide comprehensive care and assistance to its employees, ensuring that they always feel secure and valued.
By signing the pledge, Globe commits to a five-point action plan:
- ● Understanding and implementing policies and programs to support affected employees
- ● Raising employee awareness of the commitment
- ● Fostering workplace conversations about the disease
- ● Tracking progress
- ● Continuously learning and improving support measures
“Globe is a highly focused entity when it comes to employee welfare. We hope to set an example for the rest of the community in terms of supporting employees in this situation. My hope is that by bringing this issue to the forefront and to public awareness, we’ll be able to raise funding and draw more attention to it,” said Ernest Cu, Globe President and CEO.
To ensure the health and well-being of its employees, Renato Jiao, Globe’s Chief Human Resource Officer, highlighted how the company prioritizes preventive measures, including annual physical examinations for early detection and preventive care. Globe is also set to launch health education and awareness campaigns while continuously seeking innovative ways to address and complement the medical needs of its workforce.
“Aligned with our commitment to Alagang Globe, we promise to handhold our employees throughout their entire journey with us. Our care is a constant presence, and we continuously prioritize their comprehensive well-being and growth, especially their health,” he said.
AC Health joined Globe at the recent pledging ceremony, reiterating their commitment to providing excellent cancer care to afflicted Globe employees.
“AC Health is deeply honored to build on our longstanding partnership with Globe, which reflects our shared commitment to elevating healthcare for their employees. Through programs like Working With Cancer, we are dedicated to providing comprehensive care and support to employees facing cancer, ensuring they receive the best possible treatment and assistance throughout their journey,” said Paolo Borromeo, AC Health President and CEO.
Arthur Sadoun, Publicis Groupe CEO, welcomed Globe’s participation in the pledge, calling it a milestone in the long relationship between the two organizations.
“Today you are joining over 1,700 companies all over the world who are committed to build a more inclusive, more supportive workplace for all of those impacted by cancer and their families. I cannot thank you enough for joining us in this journey. We are so proud to have Globe by our side and signing the pledge is just another example of your exemplary company culture, always investing in your people and their well-being,” said Sadoun via a video message. Sadoun initiated WWC following his own cancer diagnosis in 2022
An estimated 9,000 cancer patients die every year in the Philippines, and nearly half of them are premature or preventable, according to the government think tank Philippine Institute for Development Studies in 2023. An estimated 25,000 cancer cases, meanwhile, are reported in the country every year.
Globe’s participation in the Working With Cancer initiative underscores its commitment to fostering a supportive and inclusive workplace, paving the way for a brighter future for all employees affected by cancer.
To learn more, visit www.globe.com.ph.
Renato Jiao, Globe’s Chief Human Resource Officer, talks about the importance of prevention and early detection in managing cancer cases within the company.
Edit feature available on SIM registration platform
Globe reminds its customers to remain compliant with the SIM Registration Act by keeping their data up to date in its online SIM registration platform in case some of their details have changed since they first registered their SIM.
The SIM Registration Act, enacted in December 2022, mandates the registration of all SIMs to enhance public safety and security by serving as a deterrent against SIM-aided criminal activity.
The law requires SIM users to register using correct and complete details, including the submission of a verifiable photo ID. Customers may easily update their registration details as needed:
- Change in residential address
- Change in last name after getting married or legally changing it.
- Updated valid government ID
“We understand that life circumstances may change, and it’s essential for customers to reflect those changes in their SIM registration information,” said Darius Delgado, Globe Vice President and Head of Consumer Mobile Business. “Our goal is to make the update process as convenient as possible, ensuring that they remain compliant with the law while minimizing any potential disruptions to their mobile services.”
Globe encourages all its customers to take advantage of this easy edit option, launched in June last year, to remain compliant with the law. Globe also reminds customers to submit accurate details and a real photo ID as providing false information or failing to update SIM registration details could result in penalties under the law.
Each customer may update SIM Registration details for up to two times a year.
To update SIM registration details on the portal, customers can follow these simple steps:
- ● Log in to the Globe SIM registration portal.
- ● Navigate to the registration section and select the “Edit” option.
- ● Make the necessary changes to personal information, such as name, address, email, and profile photo.
- ● Save the updated information and ensure that the changes are correctly stored.
Globe is committed to maintaining a secure and reliable SIM registration system. The company continuously improves its systems to safeguard user data and maintain the integrity of its services.
Key security measures that Globe has initiated for SIM registration include advanced encryption protocols to secure data transmitted during the registration process, live photo capture technology to prevent the use of stock or pre-existing photos, and limited ID submission retries to prevent random or repeated attempts to register with fictitious documents.
By ensuring that all SIM registration details are up to date, Globe and its customers can work together to create a safer and more secure telecommunications environment in the country.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe welcomes the Philippines’ advancement in the latest ICT Development Index of the International Telecommunication Union (ITU) as it calls for greater collaboration to remove barriers to connectivity.
This, as the Philippines continues to rate below the global average, lagging behind its neighbors in Southeast Asia.
The 2024 edition of the index released by the ITU, a specialized agency of the UN, scored the Philippines 74.4, an improvement by 14% from last year. But this score is still below the global average of 74.8 and way behind Southeast Asian neighbors such as Singapore, which scored 97.8, Malaysia with 95.0, and Thailand at 91.0.
The Philippines’ score places it among the lowest five in the region, better only than Cambodia (72.6), Laos (65.3), Myanmar (63.8), and Timor-Leste (39.2).
“We are optimistic that we can score even higher in the global ICT Development Index. This should serve as an impetus for all stakeholders including industry players and the government to work more closely to address persistent gaps in our connectivity infrastructure,” said Ernest Cu, Globe President and CEO.
“The private sector has poured several billions in resources for ICT development. We cannot do it alone. There are barriers that can only be addressed through strong collaboration among the industry, government, and other stakeholders,” said Cu.
Greater ICT investment
Cu reiterated that the country needs more substantial investments in digital infrastructure. The private sector has invested a combined PHP 640 billion in just three years, from 2021 to 2023, to upgrade the quality of the country’s connectivity infrastructure.
Globe alone has invested Php 265 billion in capital expenditure and Php 236 billion in operational expenses in the past three years to enhance its network capabilities.
In contrast, the Department of Information and Communications Technology invested only Php 7.6 billion for internet infrastructure from 2018 to 2024.
The Private Sector Advisory Council, a Malacañang-initiated body that brings together industry players, has called on the government to allocate at least Php 240 billion to improve internet infrastructure and work with the private sector to build 35,000 new cell sites across the country.
The Connectivity Plan Task Force (CPTF), led by Cu under the PSAC, is also working with the DICT for the rollout of connectivity infrastructure in Geographically Isolated and Disadvantaged Areas (GIDAs). Globe’s network currently reaches over 500 GIDAs.
Globe also reiterated its call for policy reform to allow connectivity to flourish.
These include the provision of space for telco infrastructure in housing developments and the removal of lease fees for telco infrastructure in buildings and developments through amendments to the outdated National Building Code (1977). Bills seeking this reform are still pending in Congress.
“Telcos should not be charged for installing infrastructure inside buildings and developments that will provide connectivity, which is now a basic necessity like power and water. It is a life enabler, supporting commerce, people’s livelihood, education and leisure needs,” said Cu.
Globe also hopes for the full implementation of Executive Order No. 32, issued in 2023 to streamline the permitting process for telco infrastructure. Globe notes how certain local government units still find ways to circumvent the order, making the approval of permits difficult and slow for telcos.
Amid policy gaps that hinder connectivity, Globe continues to find ways to make broadband connection more affordable to Filipinos.
Last year, Globe launched GFiber Prepaid, which seeks to democratize connectivity by offering fiber-strong broadband connection for as low as Php 33/day. Rolled out in line with Globe’s drive for digital inclusion, GFiber Prepaid offers flexible and reloadable UNLI internet access with no lock ups and monthly bills.
Globe also looks forward to the implementation of the government’s National Broadband Plan, which aims to provide free WiFi connectivity across the country. This project involves the development of a neutral fiber backbone to provide connectivity for government agencies and government-led last mile projects.
About 80 senior citizens from around Pasig City turned up for Globe’s Senior Digizen Learning Session at the San Miguel Elementary School, June 26, 2024.
Pasig City resident Tessie Lumacan, 61, was once scammed– a distressing incident that underscored the importance of digital literacy for seniors. The former Overseas Filipino Worker (OFW) in Hong Kong had fallen victim to a phishing scam involving her brother’s hacked Facebook account, where she unknowingly sent her hard-earned money.
“Na-scam na ako eh. Kaya careful akong magpress ng mga link link na yan,” she said.
This experience left her wary of online interactions, making Globe’s Senior Digizen Learning Session an invaluable opportunity for her and other seniors to learn more about avoiding scams and effectively using digital tools.
Globe recently brought the Senior Digizen campaign to the San Miguel Elementary School in Barangay San Miguel, Pasig City, gathering some 80 seniors from various barangays across Pasig in half a day of learning digital skills.
At hand were 45 Globe volunteers who assisted the seniors as they learned lessons on the basics of using mobile phones, fundamentals of cybersecurity, and making the most out of apps such as GCash and KonsultaMD.
Pasig City Councilor Paul Roman Santiago thanked Globe for bringing the program to the city, citing the importance of digital literacy for seniors amid the prevalence of scams.
For Lumacan, the session was a turning point: “Kahit ‘yung mga tumatawag, sabihin “Congratulations, nanalo ka!” hindi ko na ‘yan gagalawin, hindi ko na pipindutin ‘yung link kasi na-phobia na ako dyan. Kaya at least alam ko na ngayon,” she explained, expressing her improved confidence in handling potential scams.
Former teacher and call center agent Elda Hernandez, 61, echoed the sentiment. “Phishing, smishing, vishing. ‘Yung differences nila natutunan ko, how to avoid them, pagpasok sa telepono mo ng mga messages. You have to be careful about clicking the links that they send you,” she said.
Both also highlighted their newfound knowledge about GCash and KonsultaMD: “Paying your bills, you can send money to others, you can receive money from your bank to your GCash, even from abroad,” Hernandez said.
“Ang hirap pumunta ng mga doktor eh, ang lalayo ng mga ospital, clinic, kaya siguro mas madali para sa akin ‘pag nag-consult ako via online, mas hindi kami hirap, hindi kami pagod di ba?” added Lumacan.
Like Lumacan and Hernandez, learning about GCash and KonsultaMD was also particularly valuable for Alleili Canilla, a 72-year-old retired communications professional from Barangay San Miguel, and 67-year-old Rafael Yamio, from Barangay San Jose.
“Ang pinakamahalagang lesson na natutunan ko sa inyo ay tungkol doon sa GCash. Actually, di ko alam ang GCash noon, ngayon alam ko na. At saka yung mga consultation sa mga doktor,” said Canilla.
Yamio said the session helped him recover his GCash account. “Nawala ‘yung GCash nung isang beses sa cellphone. Tapos na-recover ko rin. Doon sa speaker, doon ko lang nalaman na ‘ah, pwede palang ganito’,” he shared.
He said the Senior Digizen Learning Session is important for seniors like him in this digital age: “Kailangan mong matuto para sa sarili mo, hindi para umasa ka sa anak, sa kapitbahay, o sa kaibigan,” he stressed.
Such feedback from the participants shows the importance of initiatives such as the #SeniorDigizen campaign, which is part of Globe’s broader push for digital inclusion.
By addressing seniors’ apprehensions about technology and protecting them from online risks, the program empowers them to use online services with confidence and enhance their quality of life.
“We are committed to fostering digital inclusion for all, especially our senior citizens who might feel left behind in the rapidly evolving digital landscape. The Senior Digizen program is designed to empower the elderly with life-enabling knowledge and skills they need to navigate the digital world confidently and safely,” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer at Globe.
As the nation continues its rapid digital transformation, Globe remains dedicated to creating an inclusive digital future. The company’s various initiatives reflect its commitment to promoting digital literacy across all segments of society.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe volunteers guide senior citizens through digital literacy lessons at the Globe Senior Digizen Learning Session in Pasig City, June 26, 2024.
Ernest Cu, Globe President and CEO, underscored the importance of Open APIs in a panel discussion at the recently concluded 2024 Mobile World Congress (MWC) in Shanghai.
Open Application Programming Interfaces (APIs) are critical in advancing digital solutions that will fuel growth and innovation, Ernest Cu, Globe President and CEO, said in a panel discussion at the 2024 Mobile World Congress (MWC) in Shanghai.
The session explored GSMA’s Open Gateway, which aims to accelerate the growth of digital services and applications through seamless integration of standard and common APIs. It was moderated by GSMA Director General Mats Granryd and featured Cu and Dr. Hans Wijayasuriya, CEO of Telecoms Business and Group EVP at Axiata Group.
“We’ve been an advocate of open APIs for some time, although it’s not a federated group type of APIs. We started that initiative maybe even eight years ago. We had bilateral types of APIs that we made available through a subsidiary called Globe Labs. We’re a firm believer in that and a big supporter,” Cu said.
He emphasized the relevance of open APIs for emerging markets such as the Philippines, especially in identity verification.
“Our country’s National ID system is not yet complete. It’s in the works, but the challenges are immense right in that area, including fraud, scams, phishing, and many others. I think a lot of it will be solved if we’re able to provide a secure identity type of validation using the SIM,” said Cu.
Globe recently signed a Memorandum of Understanding with the GSMA, granting it access to the GSMA Open Gateway. This initiative, involving mobile network operators worldwide, aims to develop Mobile Network Open Applications Programming Interfaces (APIs) using a common set of open-source APIs that can be reused for different purposes.
GSMA Open Gateway launched with eight network APIs, enabling capabilities ranging from enhanced security and fraud prevention to secure authentication and location-based services.
When asked about the potential $300 billion opportunity for Open Gateway initiatives predicted by global management consulting firm McKinsey, Cu expressed cautious optimism.
While uncertain about the exact figure for emerging markets, he noted the significance of monetizing telco assets such as APIs to maintain growth. Globe has already seen success in monetizing its finTech and telco data into a fintech score, and extending this to APIs and services is a logical next step.
The Globe CEO pointed out his company’s unique position as both a telecom provider and a leader in financial technology through GCash, the country’s number one finance superapp. This creates a wealth of information and services that could be shared and developed through open-source APIs on top of what Globe already has.
Addressing vital factors for the success of the GSMA Open Gateway, Cu stressed that security is paramount.
“A big spoiler for me would be security. Anytime you’re exposing anything that has access to a vast trove of information on the back end, it’s critical that we implement proper cybersecurity controls around the different APIs. Only one leakage will destroy it for all of us and have operators retreating from implementation or even joining the consortium,” he warned.
As the telco industry continues to evolve, Cu’s insights underscore the importance of collaboration, innovation, and security in shaping the future of digital services and applications.
To learn more about Globe, visit https://www.globe.com.ph/.
The Philippine Chamber of Telecommunications Operators (PCTO) has raised concerns over the fresh wave of scam messages sent to mobile users outside of telco networks.
PCTO urged greater collaboration among industry players, relevant government agencies, and stakeholders to effectively clamp down on emerging fraud methods.
“This new wave of scam messages is worrisome as fraudsters have resorted to methods that do not pass through telco networks, thus they are able to evade our already robust filters,” Atty. Froilan Castelo, PCTO President and Globe General Counsel.
“Industry players and key stakeholders must work closely together to combat this trend. Let’s focus on finding ways to defeat our common enemy: scammers,” he said.
Castelo said there has been a noted rise in malicious messages sent out through methods outside the cellular network. This came about as telcos enforced stringent security measures against scam and spam SMS. In particular, Globe started blocking all person-to-person SMS with links in September 2022, and later restricted app-to-person SMS.
Methods that evade telco networks include the use of over the top media services or chat apps, Rich Communication Services (RCS) chats for Android users, and other Internet-based messaging platforms.
Through these means, fraudsters can send messages to target users even while using foreign mobile numbers.
Another persistent headache is the use of International Mobile Subscriber Identity (IMSI) catchers or fake cell towers to target mobile users within a certain area.
These portable devices simulate cell towers to intercept mobile communications within a particular area, allowing fraudsters to directly connect with SIMs and send them messages using imitated sender IDs, including official accounts. Called spoofing, this method also evades telco networks.
Spoofing is especially difficult for mobile users to detect as it allows fraudsters to send out SMS that appear to be official advisories from reputable sources, directing victims to malicious online pages through embedded clickable links.
To combat this, telcos like Globe earlier stopped using clickable links in its official customer advisories and also issued several reminders to customers to call for vigilance amid this rising scam trend.
Industry players are working with authorities to find a solution to spoofing, including cutting off the source by preventing the importation of spoofing devices.
PCTO renewed its call for vigilance against fraud, urging the public to never engage with unsolicited messages received via any platform.
“At the end of the day, the first line of defense for mobile users are themselves. Be vigilant and discerning against messages from unknown numbers, and never click on any link inside unsolicited messages. More often than not, these messages are meant to defraud you,” said Castelo.
To learn more about PCTO’s efforts, please visit https://www.facebook.com/letsgophtelco/.
Jim Akut II, Globe’s Stakeholder Engagement and Community Governance Lead, teaches Baguio seniors about online safety at a recent event held in cooperation with PhilTower.
Globe and Phil-Tower Consortium Inc. (PhilTower) recently joined forces to facilitate a digital literacy session for elderly leaders of Baguio City to equip them with knowledge on cybersecurity and address misconceptions on the effect of cell towers on health.
The event, attended by 50 members of the Federation of Baguio Senior Citizens Associations (FBASECA) Secretary’s Club, featured Globe’s Digital Thumbprint Program (DTP), which educates the youth, parents, teachers, and the elderly about online safety and security, online etiquette and responsibility, digital discernment, and digital empowerment.
“The elderly are among those most vulnerable to online scams and fraud. By understanding the different types of online threats, our senior citizens can better protect themselves and their personal information,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.
“Our partnership with Philtower in this undertaking not only highlights the critical role that reliable connectivity plays in enabling access to online resources and opportunities. More importantly, we are addressing the need for digital literacy to help senior citizens fully participate in the digital age and improve their overall quality of life,” said Michelle Ora, Vice President for Site Lifestyle Management Service.
Baguio City Mayor Benjamin Magalong, through City Social Welfare & Development Officer Liza Bulayungan, expressed support for the initiative. He requested Globe and Philtower to conduct more sessions to reach more seniors in the city, aligned with Baguio’s goal of becoming a smart, well-connected city.
During the event, Globe representatives led the DTP training, explaining various types of fraud, such as phishing, spoofing, malware scams, online shopping scams, data harvesting, and social engineering.
The discussion also covered the significance of a strong internet signal for various online activities, the dangers of unauthorized use of repeaters, and myths related to radiation from cell towers
Globe also addressed misconceptions about cell towers and radiation, sharing a video on the Department of Health’s stance on cell tower radiation, showing that wireless technology does not cause harm to health.
Maida Bruce, Chief Financial and Strategy Officer at Philtower, delivered the closing remarks, reiterating the commitment of both Globe and Philtower to promoting digital literacy and ensuring a safe online environment for everyone.
Philtower, a registered Common Tower Provider in the Philippines, builds shared future-proof telecom structures and facilities for indoor and outdoor coverage. The company is dedicated to creating a wireless canopy in the country to support a connected lifestyle.
Globe has a sale and leaseback agreement with PhilTower covering 1,350 towers, located primarily in Mindanao. The deal was in response to the Department of Information and Communications Technology’s (DICT) common tower policy, which mandates the sharing of towers among telecom firms to reduce capital expenditures.
To learn more about Globe, visit https://www.globe.com.ph/.
Globe, the country’s mobile leader, is upbeat about achieving positive cash flow by 2025, as it continues to optimize spending in line with its strategic capital expenditure reduction.
As it remains on track for its 2025 target, Globe is steadfast in its commitment to achieve key financial targets and maintain robust performance across its operational fronts.
For this year, Globe is projecting low to mid-single-digit revenue growth from the record-breaking level of 2023, buoyed by the expected sustained demand for data-related services. The Company is also targeting an Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA) margin of 50%, and anticipates its cash Capital Expenditure (capex) to be around $1 billion, 23% lower than last year’s investment.
“Despite economic challenges impacting consumer spending, we are maintaining our guidance for Full Year 2024. This approach aligns with our goal to optimize spending and remain on track to achieve positive free cash flow by 2025,” said Rizza Maniego-Eala, Globe’s Chief Finance Officer.
So far, Globe is maintaining its positive trajectory, reporting a consolidated gross service revenue growth of 3%, reaching Php 41.1 billion in the first quarter of the year. This performance was driven by the strong momentum in the mobile and corporate data businesses.
On the other hand, the Company’s consolidated EBITDA rose by 4% to Php 21.4 billion, reflecting a 3% increase in the topline. The EBITDA margin improved from 51% to 52%, surpassing the full-year guidance of 50%.
For 2024, Globe has set a cash Capital Expenditure (capex) guidance of $1 billion, marking a strategic reduction from previous years peak levels, and targeting even lower in 2025.
As of the end of March, Globe’s cash capex spending reached Php13.7 billion, reflecting a significant 22% reduction compared to the same period last year.
Globe’s solid financial performance in the first quarter and its disciplined capex management reflect its dedication to operational excellence, capital efficiency, and customer satisfaction. The consistent revenue growth, improved EBITDA margins, and strategic investments underscore Globe’s leadership in the telecom industry.
To learn more about Globe, visit https://www.globe.com.ph/.
Seeks full implementation of National ID system
Globe, the country’s mobile leader, is ready to extend full cooperation to a government audit of its SIM registration database amid persistent scam texts.
Darius Delgado, Globe Vice President and Head of Consumer Mobile Business, said such an audit would serve to affirm the integrity of Globe’s SIM registration database and its efforts to consistently enhance its SIM registration platform.
“We’re halfway into the second year of the implementation of the SIM Registration Act, and the DICT’s call is timely. We take this as an opportunity to show our efforts in ensuring that our SIM registration data have been validated,” Delgado said.
He pointed out that most scam messages now reaching mobile users are sent outside telco networks. These instead use over-the-top media services or chat apps, Rich Communication Services (RCS) chats for Android users, other Internet-based messaging platforms, and fake cell towers.
Globe also renewed its call for the full implementation of the National ID system to standardize the type of ID accepted for SIM registration, adding credibility to the process. Currently, the law allows the use of various types of government-issued IDs that may be prone to tampering and at worse, fake.
GCash has been tapped to pilot test the government’s National ID eVerify Platform, which will authenticate the identities of public and private sector customers in various transactions.
SIM data sweep
Last year, Globe initiated a sweep of its SIM registration data following reports that non-human photos had been used to register SIMs. Since then, it has been deactivating unverified submissions.
Earlier, it also deactivated and removed from its subscriber base over 30 million unregistered SIMs following the lapse of the registration period (December 27, 2022 to July 30, 2023) for SIMs already in use before the SIM Registration Act took effect.
Globe also enforces the following measures to ensure the security of its SIM registration platform:
- advanced encryption protocols to secure data transmission during registration
- live photo capture technology to prevent use of stock or pre-existing photos
- limited ID submission retries to guard against attempts to register SIMs using fake documents
Globe also continues to proactively block SIMS linked to fraudulent activity. In Q1 2024, it blacklisted 36,549 SIMs from other networks, a 62% spike compared to the 22,455 competitor SIMs blocked during the same period last year. Globe also deactivated 841 SIMs from its network in Q1 2024 after they were identified as potential sources of spam or scam SMS, or misuse.
In September 2022, Globe was the first telco in the country to enforce the unprecedented measure of blocking all person-to-person SMS with clickable links, which the National Telecommunications Commission required of other telcos a year later. This has effectively eradicated scam and spam SMS within the Globe network.
Globe currently has 58.8 million mobile subscribers.
To learn more about Globe’s efforts for SIM registration, please visit https://www.globe.com.ph/register-sim-card#gref.
Globe and Lynk have partnered to launch a satellite-direct-to-phone service to cover remote areas in the Philippines. In photo: (L-R standing) Bryril Alvarez, Globe Solutions Architect; Innah Antoinette Perez, Globe Sr. Solutions Architect; Ralph Cabello, Lynk’s Technical Account Manager for Asia Pacific; Gerard Ortines, Globe Vice President for Network Services and CAPEX Management; and Gerhard Tan, Globe Senior Director and Head of Network Strategy and Innovations; (L-R seated), James Alderdice, Lynk Vice President for Asia Pacific, and Joel Agustin, Globe SVP and Head of Network Planning and Engineering
Globe has expanded its partnership with satellite-direct-to-phone (sat2phone) company Lynk Global, the world’s leading satellite-direct-to-standard-phone service provider, launching a live customer pilot program to assess the potential of satellite-direct-to-phone communication services in remote places in the Philippines.
The recent signing of the new service agreement signifies a crucial step towards enhancing connectivity and communication access within the country, particularly in unserved and underserved areas. The collaboration begins this month with a live pilot trial launch anticipated within this year.
The program will utilize Lynk’s growing Low Earth Orbit (LEO) satellite constellation to ultimately deliver SMS, IP messaging apps and emergency alerts to target regions currently lacking traditional terrestrial network coverage. These regions include far-flung locations with existing Globe enterprise clients and government installations, as well as tourist destinations with limited or unreliable cellular coverage.
Globe aims to pilot the service in Zambales, Pangasinan, Siargao, and Leyte.
“In line with our goal of empowering Filipinos through digital technology, we are looking for a solution to bring life–saving connectivity to as many Filipinos as possible. Through this satellite-direct-to-phone service, we hope to provide access wherever our customers are, connecting the unconnected through disruptive technology,” said Gerhard Tan, Senior Director and Head of Network Strategy and Innovations.
“We are delighted to bring Lynk’s transformational sat2phone service to the Philippines with Globe as our partner. As a country with over 7,641 islands, Lynk’s ability to provide mobile coverage for mobile customers directly from our network of LEO satellites helps connect more people in more places,” said James Alderdice, VP, Asia-Pacific at Lynk.
As part of the collaboration, Globe also plans to evaluate service viability in maritime routes, disaster zones, fishing grounds and other areas that need improved connectivity through extended communication solutions.
The initiative will utilize typical mobile phones of customers participating in the pilot. Through data collected on customer behavior, Globe will gain valuable insights for use in designing a commercially viable product that aligns with the deployment dynamics of sat2phone communication.
Globe continues to reinforce its commitment to delivering communications services to as many Filipinos as possible. By harnessing the power of satellite technology, Globe is poised to redefine connectivity and bring people closer together.
To learn more about Globe, visit https://www.globe.com.ph.
Globe has been at the forefront of efforts to strictly implement and comply with the SIM Registration Act, ensuring that all SIMs currently in use are registered.
Globe does not allow any customer to use an unregistered SIM. Under its current system, a new SIM is only activated once registered through Globe’s SIM registration platforms.
“We designed our SIM Registration system in such a way that no SIM can be used on the network unless registered. Therefore, all active SIMs within our network are in our system. Even as we continue to enhance our SIM registration platform, we already have measures in place that defend against the illegal use of unregistered SIMs,” said Darius Delgado, Globe Vice President and Head of Consumer Mobile Business.
Globe currently has 58.8 million mobile subscribers.
Following the registration period from December 27, 2022 to July 30, 2023, which covered SIMs already in use before passage of the law, Globe deactivated over 30 million unregistered SIMs.
Since then, Globe has also strengthened security measures for SIM registration to ensure the integrity of the registration process for new SIMs.
These include advanced encryption protocols to secure data transmitted during the registration process, live photo capture technology to prevent the use of stock or pre-existing photos, and limited ID submission retries to prevent random or repeated attempts to register with fictitious documents.
Globe reminds SIM users to submit accurate information and photo IDs as submission of false information is punishable under the law.
To learn more about Globe’s efforts for SIM registration, please visit https://www.globe.com.ph/register-sim-card#gref.
Globe joins Grab in empowering Filipino women through the Misiskolar Program, providing digital upskilling opportunities and opening new livelihood paths for the spouses of Grab driver-partners.
Under the partnership, Globe will sponsor Essential Skills and Virtual Assistance courses, developed in partnership with edutech firm KodeGo, for an initial group of 100 Grab driver-, delivery-partners, and spouses. The scholars will receive full access to their selected courses, such as virtual assistance and essential skills training, focused on building in-demand digital skills.
“We believe that women play an important role in driving progress, not just for their own families, but also for their broader communities. Through this partnership with Grab and Kodego, we aim to provide women with access to digital skills that will enhance their employability, encourage entrepreneurship, and improve access to sources of livelihood. By equipping women with digital skills, we hope to help them increase their confidence and empower them to realize their potential,” said Crisela Magpayo-Cervantes, Globe’s VP for Marketing Communications.
“KodeGo is thrilled to be part of this amazing initiative to open doors for Filipino women,” said Patricia Gaw, KodeGo Venture Builder. “Our career programs are designed to make digital skills training affordable and accessible. With end-to-end support, we equip our students with the knowledge and skills to launch successful careers in tech fields.”
The Misiskolar Program reflects Globe and Grab’s shared vision of uplifting lives by bringing growth opportunities to Grab’s driver community and their families.
A DICT study on Gender Perspectives and E-Livelihood noted that non-internet users cited the lack of knowledge and high cost of subscription and equipment as barriers to use. Recognizing how this digital divide impacts FIlipinos ability to improve their lives and livelihood, Globe is collaborating with partners like Grab and KodeGo, bringing them digital skill-building programs that will open up new opportunities for people to uplift their daily lives.
“Our polestar is to make every Filipino an active and thriving participant in the digital economy. Among the thrusts that propel this mission forward is our focus on inclusive capacity-building,” shares Grab Philippines Head of Operations CJ Lacsican.
“The Misiskolar Program is geared at making a transformative impact on the livelihood and social progress of our driver-partners and their families through accessible digital upskilling. We are glad to partner with Globe on this program as we share the vision of creating a brighter digital future for Filipino communities,” Lacsican adds.
The initiative is part of Globe’s efforts to use digital technology to address social issues, with special focus on education and women empowerment, said Yoly Crisanto, Globe’s Chief Sustainability and Corporate Communications Officer.
“Globe’s partnership with Grab reflects our commitment to providing tech-enabled education to uplift lives and make a real difference. This program is also aligned with our commitment to Diversity, Equity, and Inclusion, prioritizing the advancement of women as integral to our corporate agenda,” she said.
In support of the Misiskolar Program, Globe At Home is ready to provide affordable and reliable connectivity through GFiber Prepaid. The product, launched last year in line with Globe At Home’s push for inclusive and sustainable connectivity, provides reloadable, fast and reliable unlimited internet at affordable rates with no lock-in. Scholars who need stable connections at home may sign up and avail of the offer that best suits them.
To learn more about Globe, visit https://www.globe.com.ph/.
Jonathan de Luzuriaga, President of Spring Valley and the Philippine Software Industry Association and a Globe Business Ambassador for IT-BPM, cites importance of the right digital tools and partners to support evolving business needs.
The country’s information technology and business process management (IT-BPM) sector has entered a phase of rapid growth and expansion fueled by digital transformation, an increasingly skilled workforce and diversification of services. To sustain growth, investments in education, infrastructure, and innovation are vital.
Last year alone, the industry posted a 10.3 percent growth in revenues, reaching $32.5 billion, and an 8.4% increase in the number of full-time employees to 1.57 million— indicators that it is well on its way towards making the Philippines the world’s investment destination for global services.
To sustain this progress and remain globally competitive, the IT-BPM sector should continue to embrace solutions that empower businesses with operational efficiency and nurture a sustainable talent pool, said the IT and Business Process Association of the Philippines (IBPAP),
“In an increasingly agile environment, you must listen to associate better with your target market and adopt new technologies that will enable better connectivity and make processes simple. This will keep businesses in the sector competitive and relevant,” said Jonathan de Luzuriaga, President of Spring Valley and the Philippine Software Industry Association, who is also a Globe Business Ambassador for IT-BPM.
To adopt digital tools that fit their evolving needs and operations, businesses in the industry must find the right partner to help improve operational efficiency as they move forward in their digital transformation journey, added the tech visionary.
“As workloads and demands change in today’s business landscape, scaling infrastructure and resources accordingly can be challenging. But with Globe Business Cloud Solutions, businesses like Spring Valley can easily host websites and build apps in the cloud, while only paying for the services they actually use. It also scales up alongside your business, allowing for seamless growth” said De Luzuriaga.
“Digital transformation is essential in overcoming challenges in a rapidly-evolving economic landscape. Today, technology plays a crucial part in progress, so Globe Business continues to innovate digital solutions and services to help businesses maintain resilience and sustainable growth,” said KD Dizon, Head of Globe Business.
Sign up with Globe Business to learn more about their services for the IT-BPM industry and how these digital solutions can improve operational efficiency.
Ernest Cu, Globe President and CEO (L), and Julian M. Gorman, GSMA Asia Pacific Head, sign an MOU marking Globe’s entry into GSMA’s Open Gateway.
Globe has taken a significant step forward in accelerating digital innovation. The mobile leader signed a Memorandum of Understanding (MOU) with the GSM Association (GSMA) to improve the interoperability and delivery of mobile services across different networks worldwide through collaboration and standardization.
This strategic partnership grants Globe access to the GSMA Open Gateway, an Applications Programming Interface (API) facility that represents a significant shift in how the telecom industry designs and delivers services within an API-driven economy.
By utilizing a common set of open source APIs that can be reused for different purposes, developers and cloud providers could gain access to operator networks via single points of entry or access, enabling rapid service deployment across the world’s largest connectivity platform. In addition, GSMA’s Open Gateway unlocks the full potential of 5G networks, allowing developers to create relevant and transformative services that can leverage on our network’s 5G capacity and security.
“Today marks a milestone for Globe as we embrace the GSMA Open Gateway initiative, teaming up with 40 mobile network operators to develop Mobile Network Open APIs,” said Ernest L. Cu, President and CEO of Globe during the recent MOU signing attended by Julian M. Gorman, GSMA Asia Pacific Head.
“This groundbreaking effort allows real-time access and interconnection with the Globe network via open global APIs, opening up numerous opportunities for delivering more value to our customers and generating new revenue streams,” he added.
Welcoming Globe to the initiative, Gorman, said: “It’s great news that Globe Telecom and the mobile industry in the Philippines are getting behind our global GSMA Open Gateway initiative. By doing so, they’re helping developers gain universal access to operator networks both within the country and around the world through a set of common APIs. This will help drive the mobile economy and the launch of new services that deliver better customer experiences, combat fraud and unleash new functionality in 5G networks. We welcome Globe Telecom to this innovative new programme.”
GSMA’s Open Gateway launched with eight network APIs – SIM Swap API, Quality on Demand API, Device Status API, Number Verification API, Simple Edge Discovery API, One Time Password (SMS) API, Carrier Billing – Check Out API, and Device Location API. These APIs enable a wide range of capabilities, from enhancing security and fraud prevention to facilitating secure authentication and enabling location-based services.
Globe recognizes the vast potential of these common APIs in eHealth, agritech, emergency services, carbon accounting, and the Internet-of-Things (IoT) among other sectors. Open APIs can also benefit industries such as education through the integration of mobile learning platforms into school curricula; entertainment, by providing personalized content recommendations and interactive features to enhance user experience; secure eCommerce and transportation via improved traffic management systems and real-time updates on public transportation schedules.
“Leveraging open APIs across various sectors will help us significantly scale our ICT portfolio, even as we pursue our mission to solve our customers’ pain points at scale. Enabling seamless integration and innovation will significantly help API development and improve user experiences,” said Cu.
Open Gateway will also allow Globe to optimize its 5G network, including its use for Internet of Things (IoT) and deliver exceptional services for both its individual and business customers.
As Globe continues to thrive through strategic partnerships, the company is proud to join GSMA’s initiative, aligning with its purpose of uplifting lives through technology.
“We are incredibly grateful to GSMA for providing an opportunity for mobile network operators to explore and unlock the potential of Open APIs and 5G technology. GSMA’s vision and initiative have paved the way for groundbreaking solutions across multiple industries, enhancing how we live and work. We look forward to continued collaboration, driving innovation and delivering transformative solutions to our customers,” concluded Cu.
To learn more about Globe, visit https://www.globe.com.ph/.